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Try performing the following actions: • If your BlackBerry® device uses a SIM card, verify that your SIM card is inserted in your device correctly. • If your device normally connects to a CDMA network and your device supports international roaming, verify that your device is in global roaming mode and that your SIM card is inserted in your ...
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- Safety and Product Information
- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
Go to step 1. The guide will show you how to: Remove the battery. Replace the SIM card. Step 1 Battery. Hold the phone with the back facing you. Press the silver tab down and remove the cover. Step 2. Pull up on the top edge of the battery to remove it. Step 3 SIM Card.
How to: Power and battery. Inserting the SIM card, media card, and battery; Set your smartphone to turn on and turn off automatically; Turn off your smartphone; Reset your smartphone; Check the battery power level; About battery saving mode; Turn on or turn off battery saving mode; Turn on or turn off Application Resource Monitor ...
Remove the battery. Replace the SIM card. Step 1 — Battery. Hold the phone with the back facing you. Press the silver tab down and remove the cover. Step 2. Step 3 — SIM Card. Pull up on the top edge of the battery to remove it. Push and slide the bottom-most metal SIM card cover to the left and up to unlock it. Remove the SIM card.
Apr 27, 2016 · Whether you’re jump starting a frozen phone or restoring a handset to factory defaults before passing it on, sometimes you need reset your Blackberry to get it working again. There are a number of simple ways to do this, from removing the phone’s battery to wiping its settings.
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Aug 5, 2010 · Looking for a quick guide on how to swap out the internal sim card in your BlackBerry phone? This clip will show you how it's done. Whether you're the proud owner of a BlackBerry smartphone or are merely considering picking one up, you're sure to be well served by this video guide.