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  1. In the iTunes app on your PC, click the Device button near the top left of the iTunes window. Click Summary. Click Restore, then follow the onscreen instructions. Restoring software on your iPhone, iPad, or iPod touch erases all your information and settings.

    • Update Device Software

      Update Device Software - Restore your iPhone, iPad, or iPod...

    • Update iTunes

      In the iTunes app on your PC, do one of the following:...

    • Wi-Fi Syncing

      Wi-Fi Syncing - Restore your iPhone, iPad, or iPod touch in...

    • Sync Photos

      Sync Photos - Restore your iPhone, iPad, or iPod touch in...

  2. Mar 12, 2024 · Performing an iTunes reset on your iPhone can be a handy solution when your device is facing issues like being unresponsive or slow. This process will reset your iPhone to its original factory settings, wiping all data and settings from the device.

  3. Jan 27, 2024 · If you're unable to unlock your iPhone, even after troubleshooting, here's how to erase your device and restore it to factory settings. Topics covered:0:00 -...

    • 8 min
    • 660.3K
    • Apple Support
  4. Apr 22, 2024 · Steps. Download Article. 1. Open iTunes on your computer. It’s in the All Apps section of the Start menu in Windows, and in the Applications folder in macOS. 2. Connect your iPhone to the computer. Use the USB cable that came with your iPhone or one that is compatible.

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  5. Jul 18, 2020 · If you’re using a Mac with macOS Mojave 10.14 or earlier, or a PC: Connect your iPhone to your computer. Open the iTunes app. Click the device icon in the top left of the screen (it should look ...

  6. Mar 14, 2024 · Restore your device to factory settings. Open the Finder on your Mac, or open the Apple Devices app on your PC. If your PC doesn't have the Apple Devices app, or your Mac is using macOS Mojave or earlier, open iTunes instead. Find out which macOS your Mac is using. Connect your device to your computer.

  7. Plug your iPhone into your computer using a Lightning cable (charging cable). Open iTunes. In the upper left-hand corner of iTunes, click on the small iPhone icon. In the top box underneath iPhone, click Restore iPhone... When prompted, Confirm that you want to restore your iPhone.