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Jun 24, 2015 · Press the "Restart" button at the bottom-right of the display. There's more than one way to do a hard reset, here are the options: Option 1: Power off the device, then power up again. Hold down the power switch for about 3 seconds, until you see a black screen with button choices.
The first is to reset the password from your device by tapping or clicking the "Forgot Password" button when prompted to sign into your BlackBerry ID. You will have to answer your security question and follow the on-screen instructions. The second option is to reset your password from a computer.
- Shea Laverty
- Important Pre-Requisites
- Steps to Flash Blackberry OS 7 Phones Or Older Via PC
- On A 64-bit Windows XP Or Windows 7/10 OS, Complete The Following Steps
- How to flash/reset Bb Phone with OS 7 and Older on on A Mac PC
- Blackberry Enterprise Server 4.1
- Blackberry Enterprise Server 5.0
Firstly, make sure you have a blackberry phone with OS 7.4 or older. This will not work with bb10 phonesSecondly, If using BlackBerry Desktop Software v6.1 and newer, please this is not the place for you.)However, If using BlackBerry Desktop Manager v4.3 to v6.0, please keep reading.now download blackberry desktop manager from the link above.Connect the smartphone to the computer.On the computer, click Start > Programs >Accessories >Command Prompt. (Note: For Windows Vista® and Windows® 7, right-click and Run as Administrator.)Type cd C: \Program Files \Common Files\Research In Motion\Apploader and press ENTER.Type loader.exe /resettofactory and press ENTER.First, connect the smartphone to the computer.On the computer, click Start > Programs >Accessories >Command Prompt. (Note: For Windows Vista and Windows 7, right-click and Run as Administrator.)Type cd C: \Program Files (x86)\Common Files \Research In Motion \Apploader and press ENTER.Type loader.exe /resettofactory and press ENTER.Close the BlackBerry Desktop Software if it is open on the Mac computer.Open Terminal.Type cd /Applications/BlackBerry\Desktop\Software.app/Contents/MacOS/ and press Enter.Type ./bbdmresettofactory Note: In the Mac OS X environment, if the BlackBerry smartphone has a password set, you must specify that password within the command.Open BlackBerry Manager.Select the BlackBerry Domain .Click Edit Properties .Select IT Policy.Log in to the BlackBerry Administration Service with an account that can create or edit IT policies (for example, Enterprise Administrator or Security Administrator roles).Under BlackBerry solution management, expand Policy, and click Create an IT policy (assign a name, click Save, then click the new IT policy name) or Manage IT policies, and select an IT policy to a...Click Edit IT policy.Click the Security tab.- Performing a Hard Reset: Open the battery cover on the back of the BlackBerry. Remove the battery from the phone. You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
- Performing a Soft Reset: Press and hold the Alt key. This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
- Performing a Factory Reset: Open the Options on your home screen. Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
- Performing a Hard Reset Open the battery cover on the back of the BlackBerry. Remove the battery from the phone. You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Jun 20, 2016 · Hi Prince, You can refer the links below and check if it helps. http://help.blackberry.com/en/blackberry-link-for-windows/1.2.4/help/lym1344024981250.html. http://us.blackberry.com/software/desktop/blackberry-link.html. Hope this helps in resolving the issue with Blackberry phone to Windows 10. Thank you.
1. On your computer, open BlackBerry Link. 2. Connect your device to your computer using a USB cable. 3. At the side of the BlackBerry Link window, click your device. 4. Do one of the following: • On a Windows computer, click Back Up & Restore. Click Factory Reset. • On a Mac computer, click BlackBerry Link > Preferences. Click Reload > Reload.
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First, you need an autoloader. Download the corresponding one for your device here: BB10 Autoloaders. Turn off your device, plug it into your computer and run the autoloader. It'll do its job and you should be at the setup screen!
