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For devices running BlackBerry 10, such as the Z10 and the Q10, do so by swiping down from the top of the home screen and tap "Settings," followed by "Security and Privacy" and "Security Wipe." You will be prompted to enter the word "blackberry" into the text field to confirm the wipe, at which point you can tap "Delete Data" to begin the wipe.
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Unfortunately, this means all of your settings will be reset...
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- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
Jun 24, 2015 · Hold down the power switch for about 3 seconds, until you see a black screen with button choices. Press the "Restart" button at the bottom-right of the display. There's more than one way to do a hard reset, here are the options: Option 1: Power off the device, then power up again.
Oct 13, 2012 · On the computer, click Start > Programs >Accessories >Command Prompt. (Note: For Windows Vista and Windows 7, right-click and Run as Administrator.) Type cd C: \Program Files (x86)\Common Files \Research In Motion \Apploader and press ENTER. Type loader.exe /resettofactory and press ENTER.
1. On your computer, open BlackBerry Link. 2. Connect your device to your computer using a USB cable. 3. At the side of the BlackBerry Link window, click your device. 4. Do one of the following: • On a Windows computer, click Back Up & Restore. Click Factory Reset. • On a Mac computer, click BlackBerry Link > Preferences. Click Reload > Reload.
Apr 27, 2016 · A hard reset on your phone retains all of its settings and data, but it completely shuts it down, removing anything running from system memory. This is a good option if your phone has crashed and is not responding to any commands. The easiest way to do this is to remove the battery.
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Apr 24, 2021 · First, open Command Prompt. To do so, type "Command Prompt" in the Windows Search bar, and then click the Command Prompt app from the search results. In Command Prompt, type this command, and then press the Enter key. systemreset --factoryreset. The Choose an Option menu will appear.
