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  1. In the iTunes app on your PC, click the Device button near the top left of the iTunes window. Click Summary. Click Restore, then follow the onscreen instructions. Restoring software on your iPhone, iPad, or iPod touch erases all your information and settings.

    • Update Device Software

      Connect your device to your computer. You can connect your...

    • Update iTunes

      In the iTunes app on your PC, do one of the following:...

    • Wi-Fi Syncing

      In the iTunes app on your PC, click the Device button near...

    • Sync Photos

      Connect your device to your computer. You can connect your...

    • Overview
    • Causes of iTunes Not Recognizing iPhone
    • How to Fix It When iTunes Won't Recognize Your iPhone

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    iTunes is Apple's entertainment hub, storing all your music, movies, TV shows, and more. To enjoy iTunes across all your devices, Apple lets you sync iTunes on your computer and iPhone using a USB connection. While this usually works well, sometimes iTunes doesn't recognize your iPhone, which can be frustrating and confusing.

    There are a few reasons why iTunes doesn't recognize an iPhone. There may be a physical issue, such as a faulty USB cable or USB port on the computer. Debris may clog the iPhone port, or there could be a software problem.

    Whatever the source of the issue, there are some easy troubleshooting steps with a high chance of getting an iPhone and iTunes back to communicating.

    Many times, iPhone-to-iTunes connectivity problems stem from issues you can easily fix. Try each troubleshooting step to see if it solves the problem. If it doesn't, move on to the next suggestion.

    1.Make sure iTunes is installed on the computer. If you don't have iTunes, the program can't recognize the device. It's easy to install iTunes on a Windows PC or Mac.

    2.Check the USB cable. A faulty USB cable could cause the iPhone-to-iTunes connection issue. Make sure the USB cable is in good condition. If it's frayed or cut, use a different USB cable and see if this solves the problem.

    Use a genuine Apple USB cable. USB cables made by other companies may not trigger a connection between the devices.

    3.Clean the iPhone's port. Sometimes, debris buildup causes an iPhone port to fail. Use a dry, anti-static brush or toothbrush to clean it out gently. Then, connect again and see if this fixes the issue.

    4.Check the USB port on the computer. Start by unplugging all USB devices from the computer. Move the iPhone's cable to another port and reconnect. If this works, it's an issue with that specific port, and you'll need to repair it.

  2. Oct 25, 2022 · Things You Should Know. To perform a hard reset, remove the battery for a few seconds and then reinsert. For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys. To restore your Blackberry to its original factory settings, go to Options > Security Settings > Security Wipe. Method 1.

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  3. Mar 12, 2024 · Performing an iTunes reset on your iPhone can be a handy solution when your device is facing issues like being unresponsive or slow. This process will reset your iPhone to its original factory settings, wiping all data and settings from the device.

  4. Jul 18, 2020 · If you’re using a Mac with macOS Mojave 10.14 or earlier, or a PC: Connect your iPhone to your computer. Open the iTunes app. Click the device icon in the top left of the screen (it should look ...

  5. Mar 12, 2019 · 1. Update iTunes On Your Computer. First off, it’s important to make sure that iTunes is up-to-date on your Mac or PC. It’s easy to check! On a Mac, follow these three steps: Open iTunes on your computer. Look towards at the left-hand side of Apple toolbar at the top of your screen and click iTunes button.

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  7. Apr 22, 2024 · 1. Open iTunes. 2. Connect the iPhone to the computer. 3. Click the iPhone icon. 4. Click Restore iPhone... 5. Select a backup and click Restore.

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