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Troubleshooting: Mobile network. Wi-Fi connections. Connect to a Wi-Fi network; Change the priority of a saved Wi-Fi network; Delete a saved Wi-Fi network; Disable or re-enable a saved Wi-Fi network; Wi-Fi network settings; Connect to another device using Wi-Fi Direct; Connect to a Wi-Fi CERTIFIED Miracast device; Add a VPN profile ...
- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
Page 169 Use Mobile Hotspot mode to share your Internet connection Before you turn on Mobile Hotspot mode, check that your BlackBerry device's connection to the mobile network is on. On the home screen, swipe down from the top of the screen.
Oct 1, 2012 · From the home screen, scroll up to the top area where the H+ is and press in on the trackpad.Scroll down to the checkbox labeled "Mobile Hotspot" and press i...
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What to do if I have forgotten my Wi-Fi Key? You can find the Wi-Fi Key in the Wi-Fi Info page on the LCD. You can also reset the device to factory defaults by press the reset button for 5 seconds. What to do if "PIN locks" or "PUK locks"? The SIM card is locked.
Turn on Wi-Fi on the other device. Find the list of available Wi-Fi networks. Select your mobile phone on the list. Follow the instructions on the display to establish a connection to your mobile phone.
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Tap Settings. Tap Networks and Connections. Tap Mobile Hotspot. Tap Next to proceed through prompts. Enter the desired password, then tap Next. Tap the Mobile Hotspot switch to toggle on/off. To configure Mobile Hotspot, tap Configure. Note: Mobile Hotspot must be turned off to configure. Tap the Mobile Hotspot Name field to change the Mobile ...
