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Jul 8, 2010 · BlackBerry USB and Modem Drivers package installs the necessary files for your phone to be detected on Windows. These files also enable Mass Storage availability on your PC in order to transfer files or peform maintenance such as cleaning, flashing, etc.
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- Windows
- System Utilities
- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
Nov 7, 2014 · How to perform a clean boot in Windows. http://support.microsoft.com/kb/929135/en-us. Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting. If the issue still persists, I would suggest you to disable anti-virus software and check.
Oct 13, 2012 · Steps to flash Blackberry OS 7 Phones or Older via PC: Connect the smartphone to the computer. On the computer, click Start > Programs >Accessories >Command Prompt. (Note: For Windows Vista® and Windows® 7, right-click and Run as Administrator.)
Jun 24, 2015 · Press the "Restart" button at the bottom-right of the display. There's more than one way to do a hard reset, here are the options: Option 1: Power off the device, then power up again. Hold down the power switch for about 3 seconds, until you see a black screen with button choices.
From the BlackBerry Contact Catalog drop-down menu, please select the following: Select Technical Support; Select BlackBerry Smartphones & Smartphone Software; Select the appropriate product from Product Type; Please note that your smartphone’s IMEI is required for the BlackBerry Smartphones option. Contact BlackBerry
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Jun 22, 2011 · You can re-run the installer and then select the repair option. Make sure you know which USB port you used to connect the BlackBerry. Use a convenient one, do the repair, and then see if you can connect the BlackBerry. I have this working on my own Windows 7 machine and it runs fine. ... Thinkpads_User
