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Apr 27, 2016 · Whether you’re jump starting a frozen phone or restoring a handset to factory defaults before passing it on, sometimes you need reset your Blackberry to get it working again. There are a number of simple ways to do this, from removing the phone’s battery to wiping its settings.
- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
In the iTunes app on your PC, click the Device button near the top left of the iTunes window. Click Summary. Click Restore, then follow the onscreen instructions. Restoring software on your iPhone, iPad, or iPod touch erases all your information and settings.
Feb 16, 2024 · Restore your device to factory settings. Open the Finder on your Mac, or open the Apple Devices app on your PC. If your PC doesn’t have the Apple Devices app, or your Mac is using macOS Mojave or earlier, open iTunes instead. Find out which macOS your Mac is using. Connect your device to your computer. If a message asks for your device's ...
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- iPhone: Back up your iPhone before resetting. Resetting your iPhone will delete all of the data that's stored on it. Backing up your iPhone will allow you to restore your data after resetting.
- Android: Back up any data you want to save. Resetting your Android will revert it to its factory settings and delete all of the data on it. Make sure to back up anything that you want to save before proceeding with the factory reset.
- Windows Phone: Back up any data you want to save. Resetting your Windows Phone will delete all of the data that is stored on it. Make sure you've transferred your photos to your computer or your OneDrive account, and that you've saved any other data that you want to keep to a safe location.
- BlackBerry: Back up your data. Resetting your BlackBerry device will delete everything on it, so make sure that you've saved any important data. Resetting your BlackBerry will also delete any IT policies that your BlackBerry may have received from your company's BlackBerry Enterprise Server, so check with our IT department if this is a company phone.
May 2, 2024 · Locate your iPhone in the Finder, or in iTunes or the Apple Devices app if you connect to a PC. (Learn how to find your connected iPhone .) Choose Restore when you see the option to Restore or Update. Your computer downloads software for your iPhone and begins the restore process.
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