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  1. Setup and basics User guide Turn your device on or off Press and hold the Power on/off key (on the right side of your device). • To turn off your device, tap Power off. • To turn your device off and then on again, tap Restart. Turn off the screen Press the Power on/off key (on the right side of your device).

  2. The second option is to reset your password from a computer. Visit the BlackBerry ID reset page linked in the Resources section, click "Reset your password" and follow the on-screen instructions. In both cases, an email will be sent either to the email account associated with your BlackBerry ID or the device itself.

    • Shea Laverty
  3. Apr 27, 2016 · There are a number of simple ways to do this, from removing the phones battery to wiping its settings. These methods should cover most BlackBerry devices, but there may be specific ways to reset your device’s particular model. You can find these in your phones instruction manual.

  4. Oct 25, 2022 · Some reset instructions may only apply to specific BlackBerry smartphone models, so it is always best to check the user manual. You can also check with your service provider to learn how to troubleshoot any phone issues.

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  6. Phone and voice User guide 4. Tap OK. To reset to the default quick responses, on the Edit quick responses screen, tap > Reset default app. Silence the ringtone when you receive a call If you receive a call while your sound or vibration notifications are turned on, you can quickly silence your ringtone and stop your device from vibrating.