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- To perform a hard reset, remove the battery for a few seconds and then reinsert. For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys. To restore your Blackberry to its original factory settings, go to Options > Security Settings > Security Wipe.
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Oct 25, 2022 · Some reset instructions may only apply to specific BlackBerry smartphone models, so it is always best to check the user manual. You can also check with your service provider to learn how to troubleshoot any phone issues.
Apr 27, 2016 · There are a number of simple ways to do this, from removing the phone’s battery to wiping its settings. These methods should cover most BlackBerry devices, but there may be specific ways to reset your device’s particular model. You can find these in your phone’s instruction manual.
The second option is to reset your password from a computer. Visit the BlackBerry ID reset page linked in the Resources section, click "Reset your password" and follow the on-screen instructions. In both cases, an email will be sent either to the email account associated with your BlackBerry ID or the device itself.
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