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Press and quickly release the volume down button. Press and hold the side button. When the Apple logo appears, release the side button. Note: For force restart instructions for iPhone 7, iPhone 6s, or iPhone SE (1st generation)—models that don’t support iOS 16 or later—see the iOS 15 version of this page. If iPhone doesn’t restart after ...
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- Overview
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Has your iPhone screen gone black, but the phone still works? This is a frustrating issue to encounter, but thankfully, there are a few troubleshooting steps you can take. If you're not able to fix the issue at home, however, you should contact Apple for service on your device.
Force restarting your iPhone can help fix the random black screens.
If your screen is completely black, try updating or restoring it with your computer.
The black screen may be a hardware issue, so you should contact Apple for service and support if you cannot troubleshoot the issue.
Performing a force restart can fix many iPhone glitches.
on an iPhone 8 or later, tap the volume up button, the volume down button, then hold the side button for a few seconds until you see the Apple logo.
You should do these three actions in succession, not all at once.
If you have an iPhone 7 or iPhone 7 Plus, you can force restart your device by pressing and holding the volume up and the side button at the same time for about 10 seconds or until you see the Apple logo.
Try updating your iPhone via your computer if the screen is black.
If your phone is encountering a bug causing the screen to go black, an
may fix it. This will reinstall the operating system on your phone without deleting your data. If you're on Windows or macOS Mojave or earlier, you should use iTunes, and if you're on macOS Catalina or later, you should use Finder, but the process is very similar.
Plug your iPhone into your computer and open iTunes (Windows, macOS Mojave or earlier) or Finder (macOS Catalina or later).
In iTunes, click the device button near the top of the window (it looks like an iPhone icon). In Finder, click your device name on the sidebar.
In iTunes, click the Summary tab. In Finder, click the General tab.
Use external pressure to try and reconnect the display connector.
If you've dropped your phone recently and noticed that the screen is going black after the incident, the display connector on your device may have been loosened. Try pressing around the edge of the top of your phone to reconnect it, especially around the camera area.
Pay attention to what's going on when your phone screen goes black.
If your phone always has display issues when using a particular app, try
Having a low battery can cause display issues.
If your phone battery is very low, your phone's screen may turn off before the phone actually dies. Try charging your device to full before checking to see if the screen keeps going black.
You can also check any issues with your battery health by going to
Specifically look under "Peak Performance Capability," as there will be a message about your device's battery if it caused a restart (which may be the cause of the random black screens).
Restore your iPhone to factory settings with your computer.
If nothing else has worked, you can try
your iPhone back to default. Note that this will erase all the data on your phone, and you cannot do this method if you are signed in to Find My.
Plug your iPhone into your computer and open iTunes (Windows, macOS Mojave or earlier) or Finder (macOS Catalina or later).
In iTunes, click the device button near the top of the window (it looks like an iPhone icon). In Finder, click your device name on the sidebar.
In iTunes, click the Summary tab. In Finder, click the General tab.
Contact Apple Support if nothing else works.
If you can't get your phone to stop showing a black screen, you may need to
for further troubleshooting or repairs. You can go to
to get started or bring your phone to a physical Apple Store for help.
Include your email address to get a message when this question is answered.
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Apr 10, 2024 · On your iPhone 7 or iPhone 7 Plus: Press and hold the side button and volume down button at the same time. On your iPhone 6s or earlier, including iPhone SE (1st generation): Press and hold both the Home button and the side button or the top button at the same time. Keep holding the buttons until you see the recovery mode screen.
- Check your battery. Your iPhone's screen can stay black if the battery is dead. This is the most common reason behind seeing a black screen and having an unresponsive phone.
- Check for incompatible apps. An app can crash, leaving you with a black screen. Apps that aren't updated or optimized for iPhone can crash as soon as you open them, leaving an eerily similar black screen.
- Force restart your iPhone. A temporary glitch can cause the screen to become unresponsive. To restart your iPhone 8 or later (including the newer SE gens), quickly press and release the volume up key and the volume down key, then press and hold the Side button until the Apple logo appears.
- Update your iPhone in Recovery Mode. Connect your phone to a PC or Mac, then put it into Recovery Mode. With your phone connected to your computer and in Recovery Mode, you'll be able to update it or reset it.
Jan 5, 2024 · Gently Press the Screen Where the Digitizer Resides. iFixit. The digitizer, located beneath the top protective layer of glass, is a glass panel that converts your finger touches into signals. If your phone experiences a drop, impact, or pressure on the screen, the digitizer can temporarily malfunction.
Dec 5, 2023 · Try this soft reset to restart your frozen iPhone 15 through iPhone X: Press and hold the Up volume button and the side button until you see a "Power Off" slider. Drag the slider to the right to power off. Wait about 30 seconds for the phone to turn off.
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May 22, 2023 · Press and release the volume up button. Press and release the volume down button. Press and hold the side button until you see the Apple logo. Tip: Make sure to quickly release the button and move to the next button in the sequence. If you hold the button too long, you'll have to start again. iPhone 7 or iPhone 7 Plus.
