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If iPhone doesn’t restart after you try these steps, see the Apple Support article If your iPhone won’t turn on or is frozen. Or if your iPhone isn’t working as expected after you restart it, see the iPhone Support website. If iPhone isn’t responding, try forcing it to restart.
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- Overview
- Hard Reset
- Soft Reset
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If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
Apr 10, 2024 · Press and hold both the side button and the volume down button until you see the Apple logo (this takes around 10 seconds). If your iPhone doesn't turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your hardware and charge your iPhone again.
Apr 2, 2020 · In order to soft reset your iPhone or Android, hold the Power button down for 30 seconds for Android or hold the Home button (circle button) and the Power button at the same time for iPhone. The device will then restart itself.
Sep 13, 2017 · If your iPhone 8 is frozen and it's not because of a specific app, follow our troubleshooting guide below! We'll start with a hard reset, a step that will temporarily fix the problem. After hard reseting, back up your iPhone right away and continue with the steps below.
Apr 6, 2010 · If your BlackBerry seems to get stuck and display the hour-glass icon or just doesn't respond. Pulling the battery out to reboot the blackberry maybe very inconvenience. We take you through some simple steps that will help.
Press and quickly release the volume down button. Press and hold the side button until you see the Apple logo (this takes around 10 seconds). If your iPhone doesn't turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your hardware and charge your iPhone again.
