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  1. There are two ways to reset your password for your BlackBerry device before resorting to a full reset. The first is to reset the password from your device by tapping or clicking the "Forgot Password" button when prompted to sign into your BlackBerry ID.

    • Method One: Use Android Credentials
    • Method Two: Reset Your Android Phone with Its Buttons
    • Increased Security

    If your mobile phone device still runs on Android version 4.4 or older versions, use the steps below to get past your Android screen lock security pattern when you are locked out. Be warned though, you need the Google credentials the phone was set up with in order to pull this off. Step 1: Click the power button on your Android device to bring up t...

    For newer versions of Android, it’s possible not to see the Forgot pattern button option when trying to reset your pattern from a locked screen. Fortunately, you can use the power and volume buttons to reset your Android device. Note: This option will erase all data stored on your device, such as apps, contacts, music and photos. However, if you ha...

    You can also increase the security of your phone by setting it to lock immediately when you hit the power button and the display turns off. By default, most devices are set for a two-minute security time out. This means that you can shut off the display and get back into the phone without having to enter the pattern before the time expires. In cert...

  2. By locking the screen, you can help prevent your BlackBerry device from sending accidental messages or pocket dialing. Locking the screen doesn't turn off notifications for incoming calls or messages. Press the Power/Lock key on the top of your device. To unlock the screen, swipe up from the bottom of the screen.

    • Performing a Hard Reset: Open the battery cover on the back of the BlackBerry. Remove the battery from the phone. You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
    • Performing a Soft Reset: Press and hold the Alt key. This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
    • Performing a Factory Reset: Open the Options on your home screen. Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
    • Performing a Hard Reset Open the battery cover on the back of the BlackBerry. Remove the battery from the phone. You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
  3. If you cannot unlock your BLACKBERRY Classic and are unable to access the phone's settings, you may still be able to reset it using one of the following methods: Use Android Device Manager or Find My Device.

  4. Nov 25, 2008 · tools. 135. thunderstorm9530. I feel stupid, but I can't get the screen to unlock. On my old Blackberry, I'd just hit the * & send buttons and it would unlock. For the life of me, I can't figure out how to unlock the screen. It says press the lock button to unlock, but I honestly don't see any lock button.

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  6. Apr 28, 2016 · Turn your phone on and lock the keypad by pressing and holding the ‘k’ button (Q10 only) or tapping the Lock button at the top of the BlackBerry. You can unlock your BlackBerry by pressing the Lock button at the top of your phone again. Voila, you’re in! What to do if the Lock key doesn’t work.