Search results
- If you are on Windows 10v1903 we recommend updating to the latest build: 1. Unplug your smartcard reader from your usb port 2. Follow Microsoft instructions to apply the KB4515384 (OS Build 18362.356) here : https://support.microsoft.com/en-gb/help/4515384/windows-10-update-kb4515384 3. Reboot the computer and plug the smartcard reader in usb port
info.multicert.com/hc/en-150/articles/4407519472145-How-to-solve-Reader-Not-Detected-issue-on-Windows
People also ask
How to read smart cards in Windows 10?
How to install a smart card reader on Windows 10?
Why is my smart card reader not working Windows 10?
How do I fix a faulty smart card reader?
How to use a smart card in Windows 10?
How do I know if my smart card reader is working?
Apr 8, 2024 · Installing the necessary hardware and drivers for smart card reading is an essential first step to successfully read smart cards in Windows 10. To begin, ensure that your computer has a smart card reader installed. This can be an external USB reader or an internal reader built into your device.
Sep 30, 2022 · I have Windows 10 on new HP Elitebook 855 G8 Notebook. When I try to use my eID with smart card reader, Windows Security pop-up window opens and recognizes my certificate (it is dark, I can select it). When I press OK, it says „checking status“ and nothing happens.
- Overview
- Certutil
- Debugging and tracing using WPP
- Kerberos protocol, KDC, and NTLM debugging and tracing
- Smart Card service
- Smart card readers
- CryptoAPI 2.0 Diagnostics
This article explains tools and services that smart card developers can use to help identify certificate issues with the smart card deployment.
Debugging and tracing smart card issues requires a variety of tools and approaches. The following sections provide guidance about tools and approaches you can use.
•Certutil
•Debugging and tracing using Windows software trace preprocessor (WPP)
•Kerberos protocol, Key Distribution Center (KDC), and NTLM debugging and tracing
•Smart Card service
List certificates available on the smart card
To list certificates that are available on the smart card, type certutil.exe -scinfo.
Delete certificates on the smart card
Each certificate is enclosed in a container. When you delete a certificate on the smart card, you're deleting the container for the certificate. To find the container value, type certutil.exe -scinfo. To delete a container, type certutil.exe -delkey -csp "Microsoft Base Smart Card Crypto Provider" " ".
Enable the trace
Using WPP, use one of the following commands to enable tracing: You can use the parameters in the following table.
Examples
To enable tracing for the SCardSvr service: To enable tracing for scfilter.sys:
Stop the trace
Using WPP, use one of the following commands to stop the tracing: For example, to stop a trace:
You can use these resources to troubleshoot these protocols and the KDC:
•Kerberos and LDAP Troubleshooting Tips
•Windows Driver Kit (WDK) and Debugging Tools for Windows (WinDbg). You can use the trace log tool in this SDK to debug Kerberos authentication failures.
To begin tracing, you can use Tracelog. Different components use different control GUIDs as explained in these examples. For more information, see Tracelog
The smart card resource manager service runs in the context of a local service. It's implemented as a shared service of the services host (svchost) process.
To check if Smart Card service is running:
1.Press CTRL+ALT+DEL, and then select Start Task Manager
2.In the Windows Task Manager dialog box, select the Services tab
3.Select the Name column to sort the list alphabetically, and then type s
4.In the Name column, look for SCardSvr, and then look under the Status column to see if the service is running or stopped
As with any device connected to a computer, Device Manager can be used to view properties and begin the debug process.
To check if smart card reader is working:
1.Navigate to Computer
2.Right-click Computer, and then select Properties
3.Under Tasks, select Device Manager
4.In Device Manager, expand Smart card readers, select the name of the smart card reader you want to check, and then select Properties
CryptoAPI 2.0 Diagnostics is available in Windows versions that support CryptoAPI 2.0 and can help you troubleshoot public key infrastructure (PKI) issues.
CryptoAPI 2.0 Diagnostics logs events in the Windows event log. The logs contain detailed information about certificate chain validation, certificate store operations, and signature verification. This information makes it easier to identify the causes of issues and reduces the time required for diagnosis.
May 18, 2021 · 1. I have valid GEMALTO smart card reader. I am using Windows 10,and when I try to change my PIN with Microsoft PIN tools, I got this. LET'S take a look at Device Manager. I looked at Device Settings I change to unmetered.
Oct 13, 2021 · This article explains tools and services that smart card developers can use to help identify certificate issues with smart card deployment. Debugging and tracing smart card issues requires a variety of tools and approaches.
Jan 16, 2024 · This topic for the IT professional and smart card developer links to information about smart card debugging, settings, and events.
1. Unplug your smartcard reader from your usb port. 2. Follow Microsoft instructions to apply the KB4515384 (OS Build 18362.356) here : https://support.microsoft.com/en-gb/help/4515384/windows-10-update-kb4515384. 3. Reboot the computer and plug the smartcard reader in usb port.
