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    Fix iPhone/iPad Stuck in White Apple Logo, White Apple Boot Loop, etc. Fix iPhone/iPad Stuck in Apple Logo, Connect to iTunes Screen. Free Download Now!

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      • Update your Mac. If you're using a PC, make sure that you have the latest version of the Apple Devices app or iTunes. Plug your device directly into your computer Plug your iPhone, iPad, or iPod directly into your computer's USB port (not into an attached keyboard or USB hub). Make sure that the cable is in good condition.
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  2. If your device couldn’t be restored and you get a message that “an unknown error occurred [error number]”, follow these steps. If you still see the error, try the steps below. Choose your error number or message

    • Overview
    • Look in the Finder, in iTunes, or in the Apple Devices app
    • Check whether your device charges
    • Update the software on all your devices
    • Restart your devices
    • Allow your device to connect in Windows or macOS
    • Trust your computer, if asked
    • Check for software conflicts
    • Contact us

    When your device is turned on and connected to your computer, it should appear in the Finder, in iTunes, or in the Apple Devices app. If you don't see it, follow these steps.

    On a Mac with macOS Catalina or later, look for your device in the sidebar of any window in the Finder.*

    On a Mac with an earlier version of macOS, look for your device in iTunes.

    On a PC, look for your device in iTunes or in the Apple Devices app.

    Learn more about viewing your device in the Finder or iTunes or in the Apple Devices app.

    Your device should chime or vibrate when you connect it to your computer, but debris can build up in the charging port at the bottom of your iPhone or iPad and make it difficult to connect. If your iPhone or iPad does not charge when connected to your computer, connect your device directly without a hub or adapter if possible. If that doesn't work,...

    Update your iPhone or iPad

    Update your Mac

    Update your Windows PC

    On your PC you might also need to update iTunes, update Apple Devices, and update drivers.

    When you connect your device to a Windows PC, Device Manager can confirm whether your computer is connected to your iPhone or iPad and update your driver if needed.

    When you connect your device to a Mac laptop computer with Apple silicon, your Mac might ask whether you want to allow this accessory to connect. If so, allow it to connect.

    If you see a “Trust this Computer?” alert on your device when you plug it into your computer, tap Trust. If you don’t see the alert or tapped incorrectly and the computer and iPhone or iPad may not trust one another, reset your Location & Privacy settings.

    About the 'Trust This Computer' alert

    Some third-party software might affect whether your iPhone or iPad can connect with your computer.

    On a Mac, check your VPN or third-party security software for connectivity issues

    Explore Apple Support Community

    Find what’s been asked and answered by Apple customers. Search the Community Submit

    Contact Apple Support

    Need more help? Save time by starting your support request online and we'll connect you to an expert. Get started

  3. Nov 24, 2011 · Top-ranking reply. b noir. Level 9. 72,324 points. Posted on Nov 24, 2011 2:07 AM. The 2 is usually related to Apple Application Support failing to install. Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.

  4. Aug 1, 2023 · Level 1. 38 points. How to fix error message "cellular issues detected" Error is not allowing my data to work. I've reset network settings, I have reset the entire phone, I've removed my sim, ive updated IOS I have put my sim in another phone, and it works fine.

  5. Jan 5, 2018 · If your iOS device is not showing in iTunes for Windows try the following: Open Control Panel > Device Manager. Unlock your device and connect it to your computer with a USB cable. Locate Universal Serial Bus Controllers > Apple Mobile Device USB Driver.

  6. Dec 30, 2022 · If you see an error code when using iTunes to update or restore your iPad or iPhone, there are a few things you can try to identify and fix your problem. Restore iPhone from iCloud. Backup iPhone to an External Drive with iTunes. iPhone DFU Restore and Recovery Mode.

  1. Fixppo - Repair Various System Problems of iOS Devices. Solve 150+ iOS System Issues. Issues: Boot Loop, White/Black Screen, Frozen, Stuck on Apple Logo/ Recovery Mode/Spinning

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