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  1. Apr 4, 2008 · The first time I installed and opened the Desktop Manager, it worked no problem but every time since then the program simply won't open! I double click and get nothing. When I hook up the 8310 to my computer, the computer doesn't even recognize the device.

  2. Dec 9, 2010 · Here are a few tips that may help if your PC is unable to detect your BlackBerry smartphone. 1. Install the desktop manager software – when installing the Desktop Manage software that came with your device be sure to Not have the BlackBerry connected to the computer during this process. 2.

    • Rename The iTunes File
    • Install The Latest Version of Blackberry Link Software on Your Computer
    • Check Your Device’S Status on Device Manager
    • Run The Hardware Troubleshooter
    • Remove Kaspersky Program
    • Upgrade Microsoft.NET Framework

    In case you updated iTunes and then tried to use BlackBerry Link but it opens with the error: BlackBerry Link has stopped working, rename the iTunesPrefs.xmlfile, and then re-launch BlackBerry Link. Here’s how to rename iTunesPrefs.xml file: 1. Turn on Show Hidden Files and Folders 2. Navigate to C:Users AppDataRoamingApple ComputeriTunes 3....

    Here’s how to uninstall and then re-install the latest version of BlackBerry Link: 1. Right click Start 2. Select Run 3. Type appwiz.cpl 4. Press Enter 5. In Programs and Features, select BlackBerry Link (or BlackBerry Desktop Software) 6. Click Change/Remove 7. On the Install Shield Wizard, select Remove 8. Click Next 9. Under Uninstall Options, s...

    Here’s how to do this: 1. Right click Start 2. Select Device Manager 1. Go to the USB device you are experiencing issues with 2. Right click on it 3. Select Properties 4. Click Generaltab 5. Check Device Statusbox to see if it has detected problems with your device In addition, to handle your drivers more efficiently and install or update old drive...

    Sometimes this error can be generated in Device Manager due to one of these reasons: 1. Device Manager can’t start the BlackBerry device 2. One of the drivers needed by your device doesn’t start 3. Device Manager has less sufficient information to recognize the error from the device’s driver If you’re experiencing problems with BlackBerry Link, the...

    Sometimes the BlackBerry Link may not work owing to Kaspersky 2014 blocking access to your BlackBerry device. In this case, remove Kaspersky 2014, then upgrade to Kaspersky 2015.

    If you upgraded to BlackBerry 10 OS version, and the BlackBerry Link is not working, your PC and device may no longer connect to each other. This indicates a problem with the current version of the Microsoft.NET framework that causes BlackBerry Link not to work when the program’s regional settings are set to some languages. The solution here is to ...

  3. The Desktop Manager is an important tool for managing and configuring your handheld. There are three different ways that you can redirect email messages to your handheldBlackBerry Enterprise Server, BlackBerry Desktop Redirector, and BlackBerry Web Client.

  4. Like most handheld devices that synchronize data with your PC, there is a component that needs to be installed on your PC to help manage your handheld. This piece is called the BlackBerry Desktop Manager, and this chapter will help you install and configure it properly.

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  6. SOFTWARE LIFECYCLE OVERVIEW >. If this didn't resolve your issue please try the next option. Still haven’t found what you’re looking for? Use the BlackBerry Contact Catalog to find available support options. From the BlackBerry Contact Catalog drop-down menu, please select the following: Select Technical Support.