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- The app might not connect to the BlackBerry AtHoc server due to the network configuration. To resolve the problem, do the following: Ensure the app workstation is connected to the network. Verify that proxy and firewall settings are not blocking access in your browser and the Connection Settings for the app.
docs.blackberry.com/en/id-comm-collab/blackberry-athoc/desktop-apps/7_1/desktop-ug/troubleshoot-desktop-client-issues/deskop-app-does-not-connect
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Dec 9, 2010 · Here are a few tips that may help if your PC is unable to detect your BlackBerry smartphone. 1. Install the desktop manager software – when installing the Desktop Manage software that came with your device be sure to Not have the BlackBerry connected to the computer during this process. 2.
Sep 20, 2015 · Windows 10 will not recognize my Blackberry Z10. The desktop software runs, but no device is detected, even though it is linked by a USB wire. Any fixes available?
Sep 10, 2024 · Why won’t my apps open in Windows 10? Apps might not open due to software glitches, outdated drivers, or permission issues. Following the troubleshooting steps can help identify and fix the problem.
Dec 4, 2020 · Just click on the 'run the setup.exe ' option, and let the pc install the software directly from the playbook, and then you should be able to access the contents from the 'Desktop Manager' that it installs. The PB should then be seen by the PC as an external drive, with it's own drive letter.
Guided Support. Option 1. Option 2. Option 3. Find useful information to get the most out of your BlackBerry smartphone or app. Visit BlackBerry Docs. If this didn't resolve your issue please try the next option. Check if your question has already been answered. Visit the BlackBerry Knowledge Base.
Apr 4, 2008 · The first time I installed and opened the Desktop Manager, it worked no problem but every time since then the program simply won't open! I double click and get nothing. When I hook up the 8310 to my computer, the computer doesn't even recognize the device.
Repair apps and programs in Windows. You can repair some apps and programs if they're not running correctly. Note that you won't see repair, change, or modify options for all apps and programs. Repair options from the Settings page. Select Start > Settings > Apps > Apps & features.