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      • The app might not connect to the BlackBerry AtHoc server due to the network configuration. To resolve the problem, do the following: Ensure the app workstation is connected to the network. Verify that proxy and firewall settings are not blocking access in your browser and the Connection Settings for the app.
      docs.blackberry.com/en/id-comm-collab/blackberry-athoc/desktop-apps/7_1/desktop-ug/troubleshoot-desktop-client-issues/deskop-app-does-not-connect
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  2. Dec 9, 2010 · Here are a few tips that may help if your PC is unable to detect your BlackBerry smartphone. 1. Install the desktop manager software – when installing the Desktop Manage software that came with your device be sure to Not have the BlackBerry connected to the computer during this process. 2.

  3. In most cases, the solutions provided in this chapter resolve these problems. If they do not, contact. BlackBerry AtHoc. customer support at athocsupport@blackberry.com. Access Desktop App details. Read the desktop app log. Connection issues. Sign on and check update issues. High CPU use by application pool worker processes.

  4. Sep 20, 2015 · Windows 10 will not recognize my Blackberry Z10. The desktop software runs, but no device is detected, even though it is linked by a USB wire. Any fixes available?

  5. Sep 10, 2024 · Why won’t my apps open in Windows 10? Apps might not open due to software glitches, outdated drivers, or permission issues. Following the troubleshooting steps can help identify and fix the problem.

  6. Guided Support. Option 1. Option 2. Option 3. Find useful information to get the most out of your BlackBerry smartphone or app. Visit BlackBerry Docs. If this didn't resolve your issue please try the next option. Check if your question has already been answered. Visit the BlackBerry Knowledge Base.

  7. Apr 28, 2021 · How to Fix When Windows 10 Programs Won’t Open. 1. Check for App Updates. 2. Make Sure Windows 10 Is Updated. 3. Restart Your PC. 4. Run the Troubleshooter. 5. Make Sure Windows Update Service Is Running. 6. Ensure Application Identity Service Is Running. 7. Use the System File Checker. Troubleshoot Windows 10 Step By Step.

  8. To resolve the problem, do the following: Ensure the app workstation is connected to the network. Verify that proxy and firewall settings are not blocking access in your browser and the Connection Settings for the app. To verify that your app is connected to the correct server, complete the following steps: Click .