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      • The app might not connect to the BlackBerry AtHoc server due to the network configuration. To resolve the problem, do the following: Ensure the app workstation is connected to the network. Verify that proxy and firewall settings are not blocking access in your browser and the Connection Settings for the app.
      docs.blackberry.com/en/id-comm-collab/blackberry-athoc/desktop-apps/7_1/desktop-ug/troubleshoot-desktop-client-issues/deskop-app-does-not-connect

      Desktop app does not connect - BlackBerry

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  3. blackberryforums.com › showthreadDesktop Manager will not connect/detect my BB - BlackBerry ...

    Dec 9, 2010 · Here are a few tips that may help if your PC is unable to detect your BlackBerry smartphone. 1. Install the desktop manager software – when installing the Desktop Manage software that came with your device be sure to Not have the BlackBerry connected to the computer during this process.

  4. www.blackberry.com › us › enBlackBerry Desktop Software for PC support

    Use the BlackBerry Contact Catalog to find available support options. From the BlackBerry Contact Catalog drop-down menu, please select the following: Select Technical Support. Select BlackBerry Smartphones & Smartphone Software. Select the appropriate product from Product Type.

  5. answers.microsoft.com › en-us › windowsBlackberry Desktop Manager won't install, error: "A problem ...

    May 21, 2012 · Blackberry PC Manager: I have loaded and unloaded several times cleared the temp files. The program is installed but when I try to open it Windows is unable to.

  6. forums.crackberry.com › desktop-software-f153Desktop Manager Not Recognizing Apps? - BlackBerry Forums at ...

    You need to install the BlackBerry device OS as an application on your PC. You can download the OS as an exe from TMobile, or from BlackBerry, here: BlackBerry Desktop and Device Software Download Sites

  7. windowsreport.com › fix-blackberry-link-wont-workFix: Blackberry Link not working [Windows 10, Mac]

    • Rename the iTunes file: In case you updated iTunes and then tried to use BlackBerry Link but it opens with the error: BlackBerry Link has stopped working, rename the iTunesPrefs.xml file, and then re-launch BlackBerry Link.
    • Install the latest version of BlackBerry Link software on your computer: Here’s how to uninstall and then re-install the latest version of BlackBerry Link:
    • Check your device’s status on Device Manager: Here’s how to do this: Go to the USB device you are experiencing issues with. Right click on it. Select Properties.
    • Run the Hardware Troubleshooter: Sometimes this error can be generated in Device Manager due to one of these reasons: Device Manager can’t start the BlackBerry device.

  8. docs.blackberry.com › deskop-app-does-not-connectDesktop app does not connect - BlackBerry

    To resolve the problem, do the following: Ensure the app workstation is connected to the network. Verify that proxy and firewall settings are not blocking access in your browser and the Connection Settings for the app. To verify that your app is connected to the correct server, complete the following steps: Click .

  9. forums.crackberry.com › blackberry-curve-series-fHelp! My Desktop Manager won't open! - BlackBerry Forums at ...

    Apr 4, 2008 · The first time I installed and opened the Desktop Manager, it worked no problem but every time since then the program simply won't open! I double click and get nothing. When I hook up the 8310 to my computer, the computer doesn't even recognize the device.

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