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- Check your connecting device: Make sure it is within 15 feet of the hotspot. Try connecting a different computer or T-Mobile device to the hotspot. We can't support game systems, TVs, or non-T-Mobile phones or tablets. Check that all timeout, power saving, or hibernate features are off.
www.t-mobile.com/support/devices/device-troubleshooting/mobile-hotspot-troubleshooting
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Apr 2, 2024 · If your mobile hotspot has no internet connection, the issue could be with your device or your computer. Here's how to fix it.
- Ryan Dube
Jun 16, 2023 · Jump to: Make sure your hotspot power is on | Make sure you connect to your hotspot | Switch your hotspot to 2.4 GHz | Turn off battery saving mode on your phone | Stay close to your hotspot | Eliminate Wi-Fi obstructions and interference | Make sure you’re not out of data | Update everything | Restart everything | Related articles | FAQ
- Madhuparna
- Using Device Manager. Step 1: Press the Windows key + X together on your keyboard and click on the Device Manager in the context menu. Step 2: In the Device Manager window, scroll down and select Network Adapter.
- By Updating the Drivers. Step 1: Open Device manager again and expand network adapters. Again, right-click on Microsoft Wi-fi Direct virtual adapter and click on Update driver in the context menu.
- Check If Wireless adapter is enabled 1. Press Windows key + R to open run. 2. Write ncpa.cpl in it and Click OK. 3. If your Wi-Fi adapter is disabled , right click and enable it.
- Check Hosted network support if it exists 1. Search cmd in windows 10 search box. Right click and run as admin. 2. Now, run the command given below and hit enter key.
- Enable sharing of Internet 1. Press Windows key + R together to Open run command box. 2. Write ncpa.cpl in it and click OK. 3. Right click on your Hotspot Network adaptor (Usually it will be named something like virtual adapter).
- Restart Hotspot service. 1 – Open RUN by hitting windows and R key from keyboard. 2 – Now, write services.msc in RUN and hit enter key. 3 – Now, Locate Windows Mobile Hotspot service and then double click on it.
- Using wlan start command. 1 – Search cmd in Windows search box and do a right click on the appearing command prompt icon and click run as admin.
- Forget and connect again on the connecting device. Go to the device where on which you are trying to connect with the hotspot (This device is different from the device on which you have created hotspot).
- Update your PC’s Wi-Fi driver. Hold the Windows key and press X at the same time. Select Device Manager to bring up that utility’s window. Next, double-click Network adapters to extend that Device Manager category.
- Remove recent updates. Open Settings by pressing the Windows key + I. Next, go to Windows Update and select Update history. After that, navigate to Uninstall updates.
- Change the hotspot password and connect to it again. Open Settings and go to Network & Internet. In the right pane, click on Mobile hotspot. In the Properties section click on Edit.
- Change DNS settings on the device you’re trying to connect. On your phone, go to Settings and then Network. Select your hotspot connection. Set IP Settings to Static.
Sep 16, 2024 · Check that Personal Hotspot is turned on in Settings > Personal Hotspot. If you can't find or turn on Personal Hotspot, check that your wireless carrier enabled it and that your wireless plan supports it. Restart the iPhone or iPad that provides Personal Hotspot and the other device that needs to connect to Personal Hotspot.
Aug 14, 2023 · If you are experiencing mobile hotspot issues, delete the current connection your devices have and connect to the hotspot again. In most cases, a new connection can get rid of the authentication error and solve the issue.
