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Learn how to view and manage your Gmail email in Outlook for Windows. Follow the steps to add, remove, or set a primary Gmail account in new or classic Outlook versions.
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- Import Gmail to Outlook - Microsoft Support
- Overview
- Before you import email
- Step 1: Prepare Gmail for connecting to Outlook
- Step 2: Add your Gmail account to Outlook
- Step 3: Copy your Gmail messages to your desktop
- Step 4: Copy your Gmail to your Microsoft 365 mailbox
- (Optional) Step 5: Remove your Gmail account from Outlook
- Fixing problems with adding a Gmail account to Outlook
- Import Gmail contacts and calendar
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When you switch to Microsoft 365 email from another service such as Gmail (or Yahoo! or AOL) you have two options:
•Import a copy of all of your old email into your Microsoft 365 account. This way, you can have all of your email—past and present—in one account. Choose this option you have the Outlook app (2013 or 2016) installed on your computer, and you plan to retire your Gmail account. Instructions are provided below.
OR
•Connect your old email account to Outlook. You will be able to see and access your old email, but it will be stored in your Gmail account, not in your Microsoft 365 account. Choose this option if you plan to keep your Gmail account active, or you don't have the Outlook app installed on your computer. For the steps, see Connect email accounts in Outlook on the web (Office 365).
Before you connect your Gmail account and Outlook, you need to prepare your Gmail account: turn on 2-step verification for Gmail and then create an app password that Outlook/Microsoft 365 will use with your Gmail address to make the connection.
When you're finished with this step, you'll see your existing Gmail messages in Outlook. You can use Outlook to receive, read, and send new messages from your Gmail account. You can also continue to use your Gmail account as before through the Gmail web site.
1.Open the Outlook app (such as Outlook 2013 or 2016). The top ribbon looks like this, with File in the left corner:
You can only use a version of Outlook that has File in the left corner - it means your version has an Import/Export wizard.
If your Outlook ribbon looks something like the one below, then you're not using an Outlook app that's installed on your computer. See How to get the Outlook app.
2.In the Outlook app, choose File > Add Account.
3.On the Auto Account Setup page, enter your name, your Gmail address and your Gmail password (or the app password), and then choose Next.
Mac users: If you are using Outlook for Mac 2011, there are other export and import instructions.
When you're finished with this step, a copy of your Gmail messages will be stored in a file that Outlook creates on your desktop. The file is called an Outlook Data File (.pst). If you receive more email to your Gmail account after you take this snapshot, those additional messages won't be copied to your .pst file, but you can always repeat these steps to copy them.
1.In the Outlook app (Outlook 2013 or Outlook 2016), choose File > Open & Export > Import/Export.
2.Choose Export to a file, and then choose Next.
3.Choose Outlook Data File (.pst), and then choose Next.
4.Select the account you want to export by choosing the name or email address of your Gmail account, and verify the Include subfolders box is checked (this ensures all your email is copied), and then choose Next.
When you're finished with this step, the email in the .pst file will be available in your Microsoft 365 mailbox.
1.In the Outlook app (Outlook 2013 or Outlook 2016), choose File > Open & Export > Import/Export to start the Import and Export Wizard.
2.Choose Import from another program or file > Next.
3.Choose Outlook Data File (.pst) > Next.
4.Browse to the .pst file you created in Step 3 (in our example the file is named gmail.pst). Under Options, choose how you want to deal with duplicates. Choose Next.
5.If you assigned a password to the Outlook Data File (.pst), enter the password > OK.
When you're finished with this step, your Gmail account will still exist, but you won't see it in Outlook. If you receive any more emails at that Gmail account, you'll need to repeat the steps in this article if you want them in your Microsoft 365 mailbox.
1.In Outlook, choose File > Account Settings > Account Settings.
2.In the Account Settings box, select your Gmail account, and then choose Remove.
3.In the dialog box about the offline cache being deleted, choose Yes.
Here are 3 common problems customers experience when importing Gmail to Outlook.
•Problem 1: If you get the following prompt, choose Cancel (it will take a couple of times), and then choose Cancel again at the Auto Account Setup page so the prompt stops appearing.
This prompt occurs because Google thinks someone besides you has your password. It will display this prompt repeatedly, each time Outlook pings Google. This happens if:
•You typed the wrong password. To fix, doublecheck your password.
•Or, you're using a computer that you haven't used before to sign into your Gmail account.
•Or, you haven't signed in to your Gmail account for a while.
In Gmail, contacts and calendar are stored separately from email, so it's additional steps to copy them to Outlook. For instructions, see:
Import Gmail contacts to Outlook
Learn how to copy your Gmail messages to your Microsoft 365 mailbox using Outlook app. Follow the steps to prepare Gmail, add Gmail account to Outlook, export Gmail to a file, and import Gmail to Microsoft 365.
- 1 min
Learn how to add a Gmail account or other email accounts to Outlook for Windows. Follow the steps for new Outlook or classic Outlook, and troubleshoot password issues if needed.
Mar 23, 2021 · Learn how to pull your Gmail emails into Outlook in just a few clicks with a dedicated button. Follow the simple steps to sign in to your Gmail account and grant Microsoft access to your data.
May 20, 2021 · There are a couple of methods to set up Gmail in Outlook. You can set up Outlook and Gmail automatically or manually enter the Gmail and Outlook settings. The instructions in this article apply to Outlook for Microsoft 365, Outlook 2019, Outlook 2016, Outlook 2013, Outlook 2010, and Outlook for Mac.
Sep 2, 2020 · In the Settings screen, click on the Forwarding and POP/IMAP tab. Scroll down to the IMAP access: section and select Enable IMAP. Scroll to the bottom and click on the Save Changes button in the bottom-right corner. How To Set Up Gmail IMAP Settings In The Outlook Desktop App.
Jan 5, 2024 · Learn how to easily add your Gmail account to Outlook for Office 365 with our step-by-step guide. Follow these simple instructions!
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