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- In China mainland, Hong Kong, and Macao, certain iPhone models feature Dual SIM with two nano-SIM cards. This gives you two phone numbers to make and receive calls and text messages.
support.apple.com/en-us/108898
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May 21, 2024 · eSIM on iPhone is not offered in China mainland. In Hong Kong and Macao, iPhone 13 mini, iPhone 12 mini, iPhone SE (2nd and 3rd generation), and iPhone XS feature eSIM. Learn about using Dual SIM with two nano-SIM cards in China mainland, Hong Kong, and Macao.
- Using Dual SIM with two nano-SIM cards - Apple Support
In China mainland, Hong Kong, and Macao, certain iPhone...
- Using Dual SIM with two nano-SIM cards - Apple Support
- Overview
- What you need
- How to install the nano-SIM cards
- Label your plans
- Set your default number
- Use two phone numbers for calls, messages, and data
- Learn about Dual SIM status icons
- Change your cellular data number
- About 5G and Dual SIM
- Manage cellular settings
In China mainland, Hong Kong, and Macao, certain iPhone models feature Dual SIM with two nano-SIM cards. This gives you two phone numbers to make and receive calls and text messages.
If you have an iPhone 13 mini, iPhone 12 mini, iPhone SE (2nd and 3rd generation), or an iPhone XS in Hong Kong or Macao, learn how to use Dual SIM with an eSIM.
Here are a few of the many ways you can use Dual SIM:
•Use one number for business and another number for personal calls.
•Add a local data plan when you travel outside of the country or region.
•Have separate voice and data plans.
To use Dual SIM, you need iOS 12.1 or later, two nano-SIM cards, and one of these iPhone models:
•iPhone 14
•iPhone 14 Plus
•iPhone 14 Pro
•iPhone 14 Pro Max
•iPhone 13
Insert a paper clip or SIM eject tool into the small hole of the SIM card tray, then push in toward iPhone to remove your SIM tray, notice the notch in one corner of the new SIM card. Place the new SIM card into the bottom of the tray — it will fit only one way, because of the notch. Then insert the other SIM card into the top tray.
With the two nano-SIM cards in place, insert the SIM tray back into the device completely and in the same orientation that you removed it. The tray fits only one way.
After your second plan is activated, label your plans. For example, you can label one plan Business and the other plan Personal.
You'll use these labels when you choose which phone number to use for making or receiving calls and messages, to designate a number for cellular data, and to assign a number to your contacts so you know which number you will use.
Choose a number to use when you call or send a message to someone who isn't in your Contacts app. Choose which cellular plans you want to use for iMessage and FaceTime. With iOS 13 and later, you can choose either or both numbers.
On this screen, choose a number to be your default, or you can choose which number is to be used only for cellular data. Your other number will be your default. If you want your iPhone to use cellular data from both plans, depending on coverage and availability, turn on Allow Cellular Data Switching.
Let your iPhone remember which number to use
1.Tap the contact. 2.Tap Preferred Cellular Plan. 3.Tap the number you want to use with that contact.
Make and receive calls
You can make and receive phone calls with either phone number. With iOS 13 and later, when you're on a call, if the carrier for your other phone number supports Wi-Fi calling, you can answer incoming calls on your other number. You will need to turn on Allow Cellular Data Switching when you are on a call that isn't your default data line. Or, if you ignore the call and you have voicemail set up with your carrier, you’ll get a missed-call notification and the call will go to voicemail. Check with your carrier for Wi-Fi calling availability, and find out if additional fees or data usage applies from your data provider. If your carrier doesn't support Wi-Fi calling or you don't have Wi-Fi calling turned on,1 then when you're on a call, an incoming call on your other phone number will go to voicemail, if you have voicemail set up with your carrier.2 However, you won't get a missed-call notification from your secondary number. Call Waiting works for incoming calls on the same phone number. To avoid missing an important call, you can turn on call forwarding and forward all calls from one number to the other. Check with your carrier for availability and to find out if additional fees apply.
Switch phone numbers for a call
1.Tap the Info button . 2.Tap the current phone number. 3.Tap your other number. If you're using the keypad, follow these steps: 1.Enter the phone number. 2.Tap the phone number, near the top of the screen. 3.Tap the number you want to use.
The icons in the status bar at the top of the screen show the signal strength of your two carriers. Learn what the status icons mean.
You can see more status icons when you open Control Center.
The status bar shows that the device is connected to Wi-Fi and Carrier 2 is using Wi-Fi Calling.
The status bar shows that Carrier 1 is using LTE, and Carrier 2 is using the cellular data of Carrier 1.
One number at a time can use cellular data. To change which number uses cellular data, follow these steps:
1.Go to Settings > Cellular, or Settings > Mobile Data.
2.Tap Cellular.
3.Tap the number you want to use cellular data.
If you turn on Allow Cellular Data Switching, then while you're on a voice call on your voice-only number, that number automatically switches to use voice and data.* This lets you use both voice and data while on the call.
If you turn off Allow Cellular Data Switching and you're active on a voice number that isn't your designated cellular-data number, then cellular data won't work while you're on the call.
While using two active lines in Dual SIM mode, 5G is supported on the line that’s using cellular data. In Hong Kong and Macao, to use 5G with Dual SIM on iPhone 12 models, make sure that you have iOS 14.5 or later.
To change your cellular settings for each of your plans, follow these steps:
1.Go to Settings > Cellular or Settings > Mobile Data.
2.Tap the number you want to change.
3.Tap each option and set it as you normally would.
Jun 18, 2024 · eSIM on iPhone isn’t offered in China mainland. In Hong Kong and Macao, some iPhone models feature eSIM. Learn about using Dual SIM with two nano-SIM cards in China mainland, Hong Kong, and Macao. For travelers visiting China mainland who wish to use an eSIM for prepaid data plans, these are offered by many worldwide service providers.
Feb 1, 2022 · To use two different carriers, your iPhone must be unlocked. Otherwise, both plans must be from the same carrier. If a CDMA carrier provides your first SIM, your second SIM won't support CDMA. Contact your carrier for more information.
Jul 12, 2022 · With iPhone 13 Pro Max, iPhone 13 Pro, iPhone 13 and iPhone 13 mini, you can use Dual SIM with either two active eSIMs or a nano-SIM and an eSIM. iPhone 12 models, iPhone 11 models, iPhone XS, iPhone XS Max and iPhone XR, feature Dual SIM with a nano-SIM and an eSIM. For sure: ask your carrier.
Sep 7, 2023 · Most iPhone 11’s offer eSIM but in China & its territories, Apple offers Dual-SIM card instead of SIM card+eSIM. In China mainland, Hong Kong, and Macao, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone XS Max, and iPhone XR feature Dual SIM with two nano-SIM cards.
Jan 28, 2024 · There are multiple eSIMs to choose from, which include various options for validity (7 days, 15 days, or 30 days) as well as data limits (1GB up to 20GB). Every Airalo eSIM offers coverage across every part of China and works immediately once you land in country.
