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Customer Complaints. 31 complaints closed in last 3 years. 8 complaints closed in last 12 months
- 2525 Ponce De Leon Blvd STE 300, Coral Gables, 33134-6044, FL
- President
- (888) 360-4335
84 reviews from Geeks On Site employees about Geeks On Site culture, salaries, benefits, work-life balance, management, job security, and more.
- (84)
- Current Accounts and Social Media
- Repayment Loans
- Customer Service
- Continuing to Put Things Right in 2022/23
Current accounts were the most complained about product. We received nearly 25,000 new cases in 2021/22. A substantial proportion of these complaints were from victims of fraud and scams, with most relating to “authorised” fraud, where consumers are tricked into transferring money into accounts that they believe are legitimate. Complaints about “au...
While we took on fewer cases about historic unaffordable lending in 2021/22 than in previous years, we saw increased complaints about unaffordable lending in second charge (repayment) loans. This type of secured loan on a property, usually with a higher interest rate, is provided by a different lender than the main mortgage provider. Our casework i...
Complaints about businesses’ customer service accounted for over 35,000 of the complaints we handled. Issues ranged from businesses and their customers being unable to find a way forward to resolve an issue, to businesses’ lack of care and attention to detail, which could have prevented complaints escalating earlier. Small mistakes sometimes lead t...
In the coming months, we anticipate seeing more complaints related to increased living costs driven by high inflation rates and high fuel prices. In addition, we may see a rise in people being unable to access credit, people being exposed to sophisticated scams, and people potentially finding themselves struggling with new and existing debts. We wi...
It shows the volume of complaints we received and resolved, and the proportion of complaints we upheld in consumers’ favour. We also share sector-by-sector insight into trends in complaints, aimed at preventing complaints and unfairness arising.
Sep 13, 2024 · Geeks On Site reviews first appeared on Complaints Board on Aug 29, 2009. The latest review GFL monthly charge was posted on Jul 11, 2023. The latest complaint I would like a refund of $250 was resolved on Sep 07, 2022. Geeks On Site has an average consumer rating of 2 stars from 51 reviews.
- 2525 Ponce de Leon Blvd., 3rd Floor, Coral Gables, 33134, Florida
- (888) 360-4335
• Overall complaints rose by 4%, after dropping by 59% the previous year. • We resolved complaints more quickly, taking 8 days on average, compared to 11 days the year before and 14 days the year before that. • Top reasons for complaints are the same as last year and were reported in similar numbers
People also ask
What was the incoming complaint volume in 2021/22?
How many HCHS complaints were resolved in 2021-22 Q3?
What is our annual complaints data?
How many complaints are there in a subject area 1?
How many authorised fraud complaints are there in 2021/22?
How are HCHS complaints collected?
Apr 1, 2015 · For the period 1 October – 31 December 2021 (2021-22 Q3): There were 25,555 new HCHS written complaints compared to 27,994 in 2021-22 Q2. During the period 24,639 complaints were resolved, of these 6,783 (27.5%) were upheld, 9,457 (38.4%) were partially upheld and 8,399 (34.1%) were not upheld.
