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    • Within five working days

      • Your switch should take place within five working days after your 14-day cooling off period ends. If you choose to switch within your 14-day cooling off period, you'll start paying your new supplier for energy as soon as your switch is complete.
      www.britishgas.co.uk/energy/guides/switch-energy-supplier.html
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  2. How long does it take to switch energy provider? The whole process normally takes about three to four weeks from start to finish. When can I switch energy supplier without paying an exit fee? If you’re on a fixed rate deal, there’s often an exit fee if you switch before your tariff ends.

    • British Gas
  3. Normally, when you buy credit for your meter, it will reach your meter within 60 minutes. If it doesn’t, or you want your credit updated more quickly, you can manually enter the 20-digit top-up code – found on your receipt – into your meter. How to top up your smart meter (PDF 113KB) How to get emergency credit?

  4. You may need to top-up less or more as prices fluctuate, even if your energy usage remains the same. Lowering your usage can help reduce overall costs. For valuable information on cutting down bills and conserving energy, check out our energy saving tips.

  5. How long your supplier has to switch your energy supply depends on when you asked for your switch to happen. If you asked to switch as soon as possible, you should be switched to the new supplier within 5 working days.

  6. Apr 17, 2024 · Before 2022, the switchover time for a domestic gas or electricity supply was up to 21 days. But with switching levels rising as competitive tariffs return to the energy market, Ofgem wants the process to be as quick and easy as possible.

  7. Prior to the energy crisis, some people could cut energy bills by swapping prepayment meters for standard meters for free, but last July the Government committed to end the 'prepay premium', and prepay is now the cheapest way to pay if you're on a standard variable price-capped tariff.

  8. If you want to switch supplier or tariff, you’ll need to wait until the day you become responsible for the property. Switching won’t happen straight away so you’ll have to pay at least one bill with the current supplier. Your new supplier should switch you within 5 working days. You can find out more about:

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