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1. Please try to remove the phone case to check if the camera can not be connected. 2. Please check the indicator light, it should be steady green if everything is normal. 3. If the indicator light is normal but the device still can't connect, then the software is out of date.
Connect manually. 1) Turn on Wi-Fi and Bluetooth settings on your phone. 2) Press and hold the power button to power on camera, switch to Settings->Wi-Fi->Wi-Fi password to get the Wi-Fi name and password.
If the phone still cannot connect to the Wi-Fi, please click on the Wi-Fi, and try again after forgetting the network; If it still fails, try other mobile devices to enter the password to connect to confirm whether it is the phone's issue or the camera's.
If your device does connect to the camera WiFi, but it fails to connect to the app, please make sure that the Insta360 app has permission to access your location. If this doesn’t work, put your phone in airplane mode, then try again.
- Fix 1: Reboot The Device
- Fix 2: Check Internet Connection
- Fix 3: Clear Cache For Insta360 One X2/X3
- Fix 4: Check The Power Saving Settings
- Fix 5: Turn Off Battery Optimization
- Fix 6: Reset Network Settings
- Fix 7: Try Safe Mode
- Fix 8: Turn Off Lock screen Widgets
- Fix 9: Allow Background Activity
- Fix 10: Prevent The System from Sleeping Insta360 One X2/X3
Insta360 One X2/X3 app can be interfered with by some random bug, causing the device to not process with the app properly. It appears that rebooting your Insta360 One X2/X3 should be able to resolve this issue for many users. Rather than rebooting your device, we recommend power cycling them, as that will restore them to a fresh working state. It m...
The stability and strength of your internet connection are essential for running apps to work effectively. If your internet connection is unstable, you may experience crashing, freezing, or not connecting issues. For your device to stay connected to a network, ensure that it is connected to an active network. Using an Insta360 One X2/X3 app on a mo...
If Insta360 One X2/X3 is not connecting when the screen is off on your Android device, there is a possibility that some Insta360 One X2/X3 cache data may be present. This method has also been reported to be useful by other users. Therefore, it’s worth a shot, isn’t it? Here are the steps to follow: 1. You can access Insta360 One X2/X3 by tapping an...
Insta360 One X2/X3 recommends turning off power-saving mode whenever you use the app. To turn it off, follow these steps. 1. Initially, go to Settingsand tap on Battery. 2. Next, tap on Battery Saver. 3. To disable the Battery Saver, click on turn off.
Whether the problematic app is enabled or not, a battery optimization setting may be responsible for not connecting correctly. For the problem to be resolved, the battery optimization of the app must be disabled. Even though we already mentioned how to disable battery optimization for your device, you must also disable it for the Insta360 One X2/X3...
It is also possible to fix the Insta360 One X2/X3 not connecting on Android or iPhone when the screen is off by resetting your network settings. 1. To begin, tap on Settings. 2. Next, click General Management. 3. Select Resetfrom the menu. 4. Finally, click Reset Network Settings.
In safe mode, you can find out what’s wrong if your Insta360 One X2/X3 apps are interfering with one another. 1. The first thing you need to do is hold the power button for 5-10seconds. 2. On the next screen, click Okto enter safe mode.
Android’s lock screen has several useful widgets, such as an alarm clock, a weather forecast, and an event calendar. As a result of some third-party apps interfering with the widget, the camera is not connecting to the app when the phone is in standby mode. Insta360 One X2/X3 is not connecting when the screen is off on the Android device when you d...
Check the battery settings when the problem only affects one app, such as Insta360 One X2/X3. It should be possible for the app to use the Battery in the background. Here are the steps you need to follow to verify your settings: 1. Select Appsfrom Settings. 2. From the list, select your Insta360 One X2/X3 app. 3. Click on Battery. Make sure Allow b...
The Samsung smartphone will automatically put it to sleep whenever an app is not used. For instance, if you don’t want the System to include Insta360 One X2/X3, you should prevent it. So, to do so, 1. Go to Settings. 2. Click on Battery. 3. Select Background usage limits. 4. After that, select Never sleeping apps. 5. Lastly, click the plusicon and ...
Sep 13, 2017 · If you put your case on upside down, it could be blocking the camera on your iPhone. If everything looks normal so far, follow the steps below to troubleshoot and fix the real reason why your iPhone 8 camera is not working.
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If the phone still cannot connect to the Wi-Fi, please click on the Wi-Fi, and try again after forgetting the network; If it still fails, try other mobile devices to enter the password to connect to confirm whether it is the phone's issue or the camera's.
