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The decision-making process usually consists of seven steps: Identify the problem or decision; Gather information and resources; Identify possible options or solutions; Evaluate the options and their outcomes; Choose the best option for the situation; Implement your chosen decision; Review the results and learn from them . What variations exist ...
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According to Harvard Business School Professor Leonard Schlesinger, who’s featured in the online course Management Essentials, most managers view decision-making as a single event, rather than a process. This can lead to managers overestimating their abilities to influence outcomes and closing themselves off from alternative perspectives and divers...
1. Frame the Decision
Pinpointing the issue is the first step to initiating the decision-making process. Ensure the problem is carefully analyzed, clearly defined, and everyone involved in the outcome agrees on what needs to be solved. This process will give your team peace of mind that each key decision is based on extensive research and collaboration. Schlesinger says this initial action can be challenging for managers because an ill-formed question can result in a process that produces the wrong decision. “The...
2. Structure Your Team
Managers must assemble the right people to navigate the decision-making process. “The issue of who’s going to be involved in helping you to make that decision is one of the most central issues you face,” Schlesinger says. “The primary issue being the membership of the collection of individuals or group that you’re bringing together to make that decision.” As you build your team, Schlesinger advises mapping the technical, political, and cultural underpinnings of the decision that needs to be m...
3. Consider the Timeframe
This act of mapping the issue’s intricacies should involve taking the decision’s urgency into account. Business problems with significant implications sometimes allow for lengthier decision-making processes, whereas other challenges call for more accelerated timelines. “As a manager, you need to shape the decision-making process in terms of both of those dimensions: The criticality of what it is you’re trying to decide and, more importantly, how quickly it needs to get decided given the urgen...
An in-depth understanding of the decision-making process is vital for all managers. Whether you’re an aspiring manager aiming to move up at your organization or a seasoned executive who wants to boost your job performance, honing your approach to decision-making can improve your managerial skillsand equip you with the tools to advance your career. ...
- Step 1: Identify the decision. Most of us are eager to tie on our superhero capes and jump into problem-solving mode — especially if our team is depending on a solution.
- 2. Gather information. Your team probably has a few hunches and best guesses, but those can lead to knee-jerk reactions. Take care to invest adequate time and research into your decision.
- 3. Identify alternatives. Blame the popularity of the coin toss, but making a decision often feels like choosing between only two options. Do you want heads or tails?
- 4. Consider the evidence. Armed with your list of alternatives, it’s time to take a closer look and determine which ones could be worth pursuing. You and your team should ask questions like “How will this solution address the problem or achieve the goal?”
Aug 24, 2018 · Following one of the few accepted processes to collect intel and objectively weigh the pros and cons of the data can help steer you away from making unsound decisions. In this article, you’ll learn about popular decision-making processes and how to apply them to your own business.
Mar 31, 2020 · When establishing your decision-making process, first frame the issue at hand to ensure you ask the right questions and everyone agrees on what needs to be decided. From there, build your team and manage group dynamics to analyze the problem and craft a viable solution.
Mar 22, 2022 · Seek input and guidance from team members who are closest to the action. Great decisions address the root cause, not just the symptoms. Although you may need to urgently address the symptoms,...
