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Use the Alexa app to enable Alexa Communication. Open the Alexa app . Select More. Open Communicate. Verify your mobile phone information, and then grant permissions for calling and messaging. Optional: Import your mobile phone's contact list when prompted.
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How-to
By Alistair Charlton, Olivia Tambini
published 17 December 2021
Use your smart speaker to stay in touch with friends and family
(Image credit: Amazon)
As well as playing music, answering questions and controlling your smart home – among many, many other things – smart speakers and smart displays can also be used to make free phone calls.
Open the Alexa smartphone app and tap on the Communicate icon in the lower-left corner of the screen. This brings up a page showing all the ways you can use the Alexa app to communicate with your contacts and Alexa devices, such as calling, messaging, dropping in, and announcing. Contacts are imported from your smartphone, and you may need to grant the Alexa app permission to do this before you get started if you haven’t done so already.
From here, it’s easy to tap Call then find a contact, tap on their name, and use the app to call their phone or start an audio or video call with their Alexa device. Contacts with an Alexa device that can be called have a blue checkmark next to their name.
It’s also possible to make a call by speaking to your Alexa devices, such as an Echo smart speaker or Echo Show smart display. Making a call is as simple as saying: “Alexa, call…” then the contact’s name, and whether you want to call their mobile landline, or Echo device. This works with any Amazon Echo device connected to your Amazon account, so you can make hands-free calls whenever you are in earshot of the Echo device.
Phrases used to call a contact or group can include:
To create and manage your calling groups, open the Alexa app and tap the Communicate button, then tap the contacts icon in the top-right corner. Now tap on the icon with three dots, also in the top-right, and from here you can add a contact or group. Once a group is created and named, you can use Alexa to call all of the group’s members at once.
You can also call numbers that aren’t already in your contacts book, simply by reading them out after the “Alexa, call…” instruction. However, there are some limitations here. You cannot use Alexa to call emergency or premium-rate numbers, and you can only call numbers in the US, UK, Canada and Mexico.
Yes, but there are some limitations here too. Your Alexa devices (and Alexa app) can receive calls from contacts in the same way as explained above. In other words, contacts who call you using their own Alexa device.
But for some people it’s also possible to make a receive call with Alexa, using your mobile phone number. In the UK this is limited to EE customers and Vodafone customers who have a Red account. Once set up, incoming calls to your mobile phone will ring your Alexa devices as well as your phone, and similarly, you can place calls from your phone number by speaking to Alexa on an Echo speaker or display.
This is all free to set up and use, and calls made come out of your existing monthly allowance (which for most EE and Vodafone red customers will be unlimited anyway). Unlike regular calling with Alexa, this system lets you make emergency calls and dial premium numbers by speaking to Alexa.
Lastly, it is worth pointing out that calls sent to your Echo devices can also be answered via the Alexa smartphone app. That way, someone calling by speaking to their Echo can get hold of you whether you are near your own Echo speaker or not.
You can also send SMS messages hands-free with your Echo device. Simply say “Alexa, send a message”, and Alexa will ask for the name of the recipient. Once you’ve given Alexa the contact, you’ll be asked for the content of the message after which you can dictate what you want your SMS to say. Once you’re done, Alexa will send the message to your contact.
It’s also possible to do this using the Alexa app on your smartphone or tablet. Just open the app and select the Conversations button.
Select the name of the person you want to send the message to and hold down the microphone icon to dictate your message. You can also do this the old-fashioned way by typing on your devices keyboard if you wish.
This doesn’t send messages to their phone directly – it will be sent to the recipient’s Echo speaker and Alexa app on their smartphone.
When they receive a message, the light on their Echo will flash yellow – to hear the message, they just need to say “play message”. They’ll also receive a notification on their smartphone or tablet via the Alexa app, where they can play the contents if they’re away from their Echo speaker.
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May 30, 2017 · How does Amazon Alexa calling work? Set up. Download the Amazon Alexa app from the Apple App Store or Google Play Store, or make sure you're running the latest version of the app on...
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- You can only call people who are in your contacts and also have an Echo or the Alexa app installed on their smartphone. To find people you can contact, open the Alexa app on your smartphone.
- If you're not already in the Conversations screen, tap the speech bubble in the bottom middle of the toolbar.
- Tap the Contacts icon (in the top right corner). If it’s your first time using this feature, the app will ask for permission to access your Contacts. You'll need to choose Allow in order to make calls.
- You'll see a list of all the people you can call with your Echo. Tap any contact to see their information.
Learn how to make a call using the Alexa app, or with your voice using simple phrases. See more: https://www.amazon.com/gp/help/customer/display.html?nodeId=...
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Aug 29, 2023 · Key Takeaways. Alexa calling and messaging allows you to make calls, leave voice messages, and send text-based messages between Echo devices, the Alexa app, and Fire tablets. It's free to use...
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