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If you don’t have an AT&T account and want to unlock an AT&T device, submit an unlock request. AT&T Prepaid® phones with six months of service can be unlocked. Have a Prepaid iPhone? You’ll need to submit an unlock request. Android phones need to use the AT&T Device Unlock app. View in app store > Deploying for active duty?
- Status Portal
Quickly check the status of your device unlock request. All...
- Status Portal
Oct 2, 2024 · Go to att.com/deviceunlock/status and follow the prompts. Good to know: It usually takes a few minutes to approve your request, but it can take up to 48 hours. Don't have a wireless phone account? Make sure you select Confirm your request in the email we sent you or request will be canceled.
Contact AT&T by phone or live chat to order new service, track orders, and get customer service, billing and tech support.
- Overview
- Getting an Unlock Code
- Entering the Code
A phone is great when it works, but traveling can quickly reduce your expensive BlackBerry to an expensive paperweight if your phone isn’t unlocked for local carriers. You can get unlock codes from your carrier or from a third party if your carrier contract doesn’t happen to be up. Follow this guide to learn how to unlock any BlackBerry.
Get your BlackBerry’s IMEI number.
This unique identifier is required by either your carrier or the third-party unlock provider in order to get your unlock code. To retrieve your IMEI number, follow the appropriate steps for your device:
BlackBerry 10 – Go to Settings, then select Advanced. Tap Hardware from the dropdown menu that appears. Your IMEI number will be listed in the window.
BlackBerry 6 and 7 – Click Options, and then click Device. Click Device and Status Information to find the IMEI.
BlackBerry 5 and earlier – Click Options and select Status. Your IMEI will be displayed.
Your carrier will typically unlock your phone for free after your contract has been fulfilled. This means you will not be able to receive your code unless your contract obligations have been fulfilled and your phone has been completely paid off.
Go to Settings, select Security and Privacy, and then SIM Card. Scroll down and tap the Unlock Phone button. Enter your code and tap OK.
You have 10 tries to enter your code or your phone will be disabled.
First, disable all network connection. You can see your connections by opening the Manage Connections. Make sure that your WiFi and mobile networks are disabled.
Open the SIM Card menu by opening Options, selecting Device, Advanced System Settings, and then clicking SIM Card.
Type “MEPD” while in the SIM Card menu. A new menu will appear after you finish typing, and Network should show as Active. 71xx, 81xx, and 91xx model users will need to type “MEPPD”.
Type in “MEP [Alt]2”. If nothing happens, try typing “MEP [Alt]4”. You need to press the Alt key to enable typing numbers. 71xx, 81xx, and 91xx model users will need to type “MEPP [Alt]2” or “MEPP [Alt]4”.
- 483.7K
Feb 25, 2020 · AT&T started cracking down on illegaly obtained unlock codes lately, so apparently unlocking only works if the system detects an active AT&T SIM card. You don't actually have to be on AT&T. A prepaid AT&T SIM card will work. You can activate it online and just not add any balance to it.
You can check your account balance by texting *BAL# from your cell phone or by logging into your myATT account either online or via the myATT app. How do I cancel my AT&T account? To cancel your AT&T cell phone account, call AT&T at the customer service number above.
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Does unlocking work if I'm on AT&T?
How do I unlock my device? To unlock your AT&T phone or tablet to work on another wireless carrier’s network: Go to att.com/deviceunlock (page best viewed from a desktop or tablet). Read and agree to the eligibility requirements to unlock your device. Complete and submit the form.
