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Why is my keyboard or Type Cover not working?
First steps if your Surface Type Cover or Keyboard doesn't work. To try to resolve these issues, you can begin by following the steps below to get the latest updates, detach the Type cover or keyboard, force a restart, reattach the Type Cover or Keyboard, or confirm connectivity.
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Nov 21, 2023 · This article explains how to fix Surface Pro keyboards such as the Type Cover and Touch Cover, third-party wired and wireless keyboards, and the Windows 10 and Windows 11 touch keyboard. The solutions on this page apply to Microsoft Surface Pro models running either Windows 10 or Windows 11.
- Brad Stephenson
Oct 29, 2020 · I believe that Windows 10 automatically disables the physical keyboard when the convertible is folded over. This appears to be the case even if I have used the tablet setting "Do not ask or switch".
- Try Reconnecting Your Keyboard. If you’re a Surface laptop user, you can easily detach the keyboard from the device. The keyboard is connected to the device with the connector pins.
- Clean the Connector Pins. While the keyboard is detached, take the opportunity to clean the connector pins and the connector port. First, look for grime and dust in the Surface device’s connector port, and clean both the port and the connector pins on the keyboard with a Q-Tip.
- Make Sure the Keyboard Batteries Are Charged. This is the first step you should take if you’re using a wireless keyboard that needs an independent power source.
- Pair and Unpair Bluetooth. This is another step to pay attention to if you use a wireless keyboard. Reset the Bluetooth connection to eliminate possible errors between the keyboard and the Surface device.
If you're having trouble detaching or attaching your Surface Book keyboard, here are some steps to try to get things working again. Note: If you're having problems typing or using the touchpad on your Surface Book keyboard, see Troubleshoot Surface Type Cover or Keyboard. First things to try.
Jan 7, 2022 · When your keyboard fails to work, it could be due to: Low battery (if you're using an external keyboard). You can check the USB port your keyboard is inserted into and make sure it is properly connected to make it work again. You can also clean your keyboard.
Click the Driver tab, click Update Driver, and then follow the instructions. Troubleshoot problems you might be having with your mouse or keyboard, or other wireless device in Windows.
