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      • You can get Switch Up by heading in store, online or by calling us on 0808 002 0202. You’ll need to take out or upgrade to a new Plus Plan, which includes Switch Up at no extra cost. When you're ready to Switch Up, find out what condition your device needs to be in.
      community.o2.co.uk/t5/Welcome-News/O2-Switch-Up-Everything-you-need-to-know/m-p/1566636
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  2. If you're switching to O2 from another network and want to keep your mobile number, you'll need to ask your old network for a PAC (Porting Authorisation Code). You can get your PAC by texting PAC to 65075. You'll get it in 60 seconds. Alternatively, you can contact your current provider.

    • Online Form

      To transfer your number, you'll need to ask your old network...

    • Sim Card

      To move your mobile number across to your new SIM, sign in...

    • Leaving O2

      If you’re on Pay As You Go, and you have any credit or...

    • Sign In

      O2 Switch Up; O2 custom plans; Multisave; O2 Recycle; Click...

    • Store Locator

      O2 Switch Up. Swap your phone whenever you want. At no extra...

  3. Jul 22, 2019 · Following OFCOM regulation, all O2 sim cards come with age restriction turned on. The customer or user must be able to prove to O2 that they are over 18 to have the restriction removed. Sites, as classified by the BBFC (British Board of Film Classification), are included. How do I know?

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  4. To transfer your number, you'll need to ask your old network for a PAC (Porting Authorisation Code). You can get your PAC by texting 'PAC' to 65075 from the number you want to keep - you should get it in a minute or two. Alternatively, you can contact your old network to get your PAC.

  5. Mar 10, 2024 · Hi I wanted to switch to O2 and would like to retain my current mobile number. How do I start?

  6. Switching to or from O2. It's now even easier for businesses to switch between networks. All you need is a unique code called a PAC (Porting Authorisation Code) or STAC (Service Termination Authorisation code). Choose a PAC code if you want to keep your phone number (s) or a STAC code if you don't. You can also request Switching Info (INFO ...

  7. Aug 10, 2022 · You can get Switch Up by heading in store, online or by calling us on 0808 002 0202. You’ll need to take out or upgrade to a new Plus Plan, which includes Switch Up at no extra cost. When you're ready to Switch Up, find out what condition your device needs to be in.

  8. Continue or call us free on 61818. You'll need to have your credit card (Visa or Mastercard) handy to prove your age. Parental Control is a service we offer to help parents to protect their children while they're online.

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