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      • An SF State reset code is needed to use this tool. The reset code was provided either by ITS staff or sent to your personal email. Use the reset code to reset your password. This tool will guide you through these steps: Create your security question Create your new SF State Password Update your external email address SF State ID
      webapps.sfsu.edu/auth/passwordresetbyresetcode
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  2. SF State Password Setup or Reset. Create a new password by answering your security questions. You have six security questions. Answer two correctly on one page and you will get the prompt to create a new password. You have three opportunities to answer them correctly.

  3. Use the reset code to reset your password. This tool will guide you through these steps: Create your security question. Create your new SF State Password. Update your external email address. SF State ID. Reset Code.

  4. Part of setting up your SF State Password is to select six security questions and answers that will be used if you need to reset your SF State Password. If you forgot your password, you can create another password using the SF State Password Service or visit SF State Login .

  5. Your SF State Password is a secure password, known only by you, that is used with the SF State ID to keep your personal information private. Reset Password Lookup SF State ID

  6. Use your SF State Account as your Single Sign-on (SSO) at the SF State Sign in page. SF State Login: nine-digit ID number with the domain "@sfsu.edu", e.g., 912345678@sfsu.edu. SF State Account: 912345678@sfsu.edu and your password. 2FA Account: required to use SF State Resources.

  7. SF State logins for students, faculty and staff. Canvas. iLearn. Email. Library Account. SF State Gateway / MySFSU. Osher Lifelong Learning Institute (OLLI) SF State Password Reset.

  8. Contact the ITS Service Desk. Call: (415) 338 - 1420. Email: service@sfsu.edu. Visit: Library 360E. Virtual Service Desk. Hours: Mon - Fri 8am - 5pm. Common Issues. Password Assistance. Connecting to Wireless. Compromised Account. Note: Include your SF State ID number or SF State email address when contacting the ITS Service Desk.

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