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  2. If you’re having difficulty setting up your Ring Alarm Base Station within the app, you can use these Base Station troubleshooting tips to help you resolve any issues. Factory reset your Base Station. Do not attempt to factory reset your Ring Alarm Base Station without guidance and support from a trained Ring Customer Support expert.

    • How to Reset Ring Base Station
    • Troubleshooting Your Ring Alarm Base Station
    • To Sum Up

    If your Ring Base Station is experiencing connectivity issues, you may need to reset it. You can reset the Base Station by locating the small hole on the back of the device and inserting a small pin or paperclip into the hole in order to press the reset button.

    The Ring Alarm Base Station is the hub of your Ring system, and it’s the first thing you’ll want to troubleshoot if you’re having trouble with your system. So, here’s how to do just that:

    So, all you have to do is simply look at the back of your device and see if you can find a small hole with a reset button inside. Then grab a small pin and insert it in the hole to reset your device. This will take only a few seconds, and then you can start using your Ring Base Station again! In the end, we hope you’ve enjoyed learning how to reset...

  3. Our base station frequently switches to battery backup and then back again. I do know that we have not had any power outages. Our system is very new. Could we have a faulty product?

  4. Ok so ot the batt low via app. changed out the batt (i bought an extra ring batt) and now it will not reconnect.

  5. Factory Reset. To factory reset your device, find it in the list below and follow the instructions: Contact Sensor: If not already done, remove the device from its mounting bracket. On the back of the device, using a paperclip (or similar) press and hold the pin hole button.

  6. Learn how to return your Ring Alarm Pro Base Station back to normal when it’s stuck on Alarm Cellular Backup¹ or 24/7 Backup Internet¹ after a power or internet outage.

  7. We had a brief (minutes) power outage so the Ring Alarm base station was on internal battery power. When power was restored the base station did not restore connectivity to our home network. The ho...

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