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  2. Managing Your Device, Content, and Account. Get help with general queries relating to your device, digital content, and Amazon account. Manage Your Lost or Stolen Device. Learn how to secure your Amazon devices like Kindle, Fire Tablet with remote lock and reset it to default settings. Popular Articles.

  3. 1-Click Settings. Can’t Register Device or Software Application. Slow or Frozen Screen. Back to top. See More Make Money with Us. £GBP - PoundsUnited Kingdom.

  4. You can update your name, email address, phone number, password or other account information. To change your account settings: In Your Account, go to Login and Security. Next to the account information that you'd like to update, select Edit. Follow the on-screen instructions and select Save Changes.

  5. Before you begin account recovery, try to sign in with a registered backup method or from a trusted device. If you still can't sign in, to recover your account: Go to Two-Step Verification Account Recovery. Follow the on-screen instructions to upload your identity document.

  6. On the Account / Profile PIN and locks page, click the Manage button next to Prime Video Account / Profile PIN. Enter a new PIN and then click Continue to confirm. To reset a forgotten PIN: Click Edit profile and then click the profile you'd like to reset the PIN for.

  7. If your need to change or reset your Profile / Account PIN, follow these steps. Click Edit profile and then click the profile you're updating. If prompted, enter your Amazon account password. On the Edit profile page, click the Manage button next to Profile / Account PIN and locks.

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