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  1. Open the app, choose the side menu and select ‘Settings’. Then select 'Cancel my registration' and follow the instructions. Once you’ve reset the app, you’ll need to re-register by following the on-screen instructions. If you have any problems, call us on 0333 200 1014 * .

  2. You can change your phone numbers and email address in the Barclays app. This will also update for your Barclaycard, if you have one. To change your address, you’ll need the three-digit security code from the back of your debit card. Log into the app and tap the person icon in the top left-hand corner of the home screen to get started.

  3. Find out how to change personal details such as your email address, phone number and home address, quickly and easily in the Barclays app. Find out more abou...

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    • Barclays UK
  4. Before you get started you will need to download the Barclays Mobile Banking app to your smartphone with a UK prefix number (+44). You can do this in one of two ways: You can search “Barclays Mobile Banking” in the App Store. Only download the app from your oficial App Store.

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  5. Frequently asked questions. How to reset your memorable word and passcode. Is saving my details safe? Service status. What does error code 6 mean? How do I login with Mobile PINsentry?

  6. From your Barclays App 'Home' screen: Tap the 'Profile icon - top left of screen. You will be presented with all of your Personal profile details. Select which you want to update. e.g. If you want to update your email address: Tap 'Edit email details' below email addresses. Tap on the email address box - type in new email address.

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  8. If you need to reset the Barclays app, you can do so in the app itself. Tap the slider to bring up the ‘More’ section, then select 'Reset app' and follow the instructions. Once you have reset the app, you will need to re-register. Digital Helpdesk on: +44 (0)333 200 1014.