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How do I Reset my Microsoft Surface?
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How do I Turn Off surface X?
How do I Reset my surface X?
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- Overview
- Your Surface isn't working well, and it's been a while since you installed anything new: Reset your Surface
- You want to reinstall your previous operating system: Go back to your previous version of Windows
- Windows won't start, and you have a recovery drive to reinstall Windows
- More troubleshooting options
Having trouble with your Surface? If you've tried basic troubleshooting options, you may need to restore or reset your Surface. Here are some common issues and solutions:
•Your Surface isn't working well, and it's been a while since you installed anything new: Reset your Surface
•You want to reinstall your previous operating system: Go back to your previous version of Windows
•Windows won't start, and you have a recovery drive: Use a recovery drive to reinstall Windows
Before you reset your device and reinstall Windows, you can choose to keep your files or remove them. If you can't sign in to Windows, try retrieving your password before performing a reset. To learn more, see When you can't sign in to your Microsoft account.
Here’s how to reset your Surface:
1.Select Start > Settings > System > Recovery.
2.Next to Reset this PC, select Reset PC and choose an option:
•Keep my files—Reinstalls Windows 11 but keeps your personal files and any apps that came with your PC. This option removes changes you made to settings, as well as apps and drivers you installed.
•Remove everything—Reinstalls Windows 11 and any apps that came with your PC. This option removes personal files, changes you made to settings, and apps and drivers you installed.
If you recently upgraded to Windows 11 and it isn’t working for you, try going back. In most cases, you'll have 10 days to go back. This will keep your personal files, but it'll remove apps and drivers installed since upgrading, as well as any changes you made to settings.
Here’s how to go back to your previous version of Windows on your Surface:
1.Select Start > Settings > System > Recovery.
2.Next to Go back, select Go back. If you don't see this section, too much time has elapsed since you upgraded, and you can no longer go back.
For more info about using a recovery drive to reinstall Windows, see Creating and using a Surface USB recovery drive.
You may need your BitLocker Key to reinstall Windows with a recovery drive. For more info about BitLocker keys, see Find my BitLocker recovery key.
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Mar 22, 2023 · Having trouble with your Surface? If you've tried basic troubleshooting options, you may need to restore or reset your Surface.
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- Microsoft Helps
Reset your Surface Dock. If you’re still having issues with your Surface Dock, you can reset it by doing the following: Unplug your Surface Dock from the power connector on the back of the dock. Reset the dock PSU by unplugging it from the power outlet and waiting 5 seconds.
Aug 8, 2023 · Here’s how to reset your Surface with a recovery drive: Turn your Microsoft Surface off and make sure the charger is connected. Insert the recovery flash drive. Press and hold the Volume Down button and Power button at the same time. When the Microsoft Surface logo appears, let go of the Volume Down button.
Jan 22, 2024 · This article will walk you through creating a USB recovery drive, loading a recovery image, and resetting your Surface using the drive. Microsoft Surface lineup made it easy for users to recover their devices if something went wrong by including a recovery partition on every model.
Press and hold the volume-up button and the power button at the same time until the screen turns off (about 15 seconds), then release both. The screen may flash the Surface logo, but continue holding the buttons down for at least 15 seconds. After you release the buttons, wait 10 seconds.
