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May 2, 2024 · Step 2: Turn off your iPhone. Unplug your iPhone from the computer if it’s connected. iPhone 8, iPhone 8 Plus, iPhone X and later, including iPhone SE (2nd and 3rd generation): Press and hold both the side button and the Volume down button until the power off slider appears.
- Overview
- Get your device ready
- Restore your device to factory settings
- If you can't access a computer
- Get help
A factory restore erases the information and settings on your iPhone, iPad or iPod and installs the latest version of iOS, iPadOS or iPod software.
1.Make sure your Mac or PC is up to date. If you're using iTunes, make sure you have the latest version.
2.If you want to save the information on your iPhone, iPad or iPod, make a backup.
1.Open the Finder on your Mac, or open the Apple Devices app on your PC. If your PC doesn’t have the Apple Devices app, or your Mac is using macOS Mojave or earlier, open iTunes instead. Find out which macOS your Mac is using.
2.Connect your device to your computer.
3.If a message asks for your device's passcode or to Trust This Computer, follow the onscreen steps. Get help if you've forgotten your passcode.
4.Select your device when it appears on your computer. Find out what to do if your iPhone, iPad or iPod touch is unresponsive or won't turn on. Or get help if your device doesn’t appear on your computer.
5.Click Restore [device]*. If you’re signed in to Find My, you need to sign out before you can click Restore.
6.Click Restore again to confirm. Your computer erases your device and installs the latest iOS, iPadOS or iPod software.
If you can’t access a computer and your device still works, you can erase and restore your device without a computer.
•Find out what to do if you see an error message.
•Find out how to restore your device from a backup.
In the iTunes app on your PC, click the Device button near the top left of the iTunes window. Click Summary. Click Restore, then follow the onscreen instructions. Restoring software on your iPhone, iPad, or iPod touch erases all your information and settings. To find out more about erasing all content and settings, see the Apple Support article ...
Sep 6, 2020 · Also, make sure you have the latest version of iTunes installed on your computer. Connect your iPhone or iPad to the Windows computer using a USB to Lightning cable and open iTunes. Click on the “device” icon located in the toolbar as shown below. Click on the “Restore iPhone” option located below the iOS version as shown in the ...
Dec 15, 2021 · After a couple of failed password attempts, an ‘Erase iPhone’ option will appear at the bottom of the screen. Simply tap on that, confirm you want to erase the device, and then enter your ...
Jan 18, 2024 · Open Settings > General > About > Scroll down to IMEI. Easy to find if you can access the phone’s settings. Not possible if the phone is completely locked or the screen is unresponsive. iTunes/Finder. Connect your iPhone to a computer with iTunes (for macOS Mojave or earlier) or Finder (for macOS Catalina or later).
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Sep 19, 2016 · Press and hold the Power/Wake and Home buttons at the same time to forcibly restart your iPhone or iPad. (In the case of the iPhone 7, press and hold the Power/Wake button and the volume down button.) Don't let go of the buttons, even when the typical Apple logo appears.
