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  1. Here are steps to unlock pattern lock on an Android without factory reset. Here are the steps to unlock pattern lock on an Android without factory reset

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      • If you have not logged in on your mobile phone, go to Settings > Log in to HUAWEI ID > Forgot Password > Request change. If you have logged in on your mobile phone: Settings > HUAWEI ID > Account Security > Security Centre > Change account. Mobile phone/computer browser: go to Website link: https://forgot.cloud.huawei.com/s1
      consumer.huawei.com/en/support/content/en-us00770241/
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  2. If you have not logged in on your mobile phone, go to Settings > Log in to HUAWEI ID > Forgot Password > Request change. If you have logged in on your mobile phone: Settings > HUAWEI ID > Account Security > Security Centre > Change account.

  3. If you have logged in with your HUAWEI ID, please go to Settings > HUAWEI ID, Payment and purchases, Cloud, and more > Account and security > Security centre and click Reset password. On a PC: Go to https://forgot.cloud.huawei.com to reset your password.

  4. 1. If the phone number or email address linked to your account is still in use: a. Go to Reset password to reset your password. b. Alternatively, you can reset the password on your phone: - If the device is not logged in to your account, go to the account login screen, and touch Forgot password?.

    • Check whether the password has been changed. It is recommended that you confirm whether you or someone else has changed the password. If your password contains different types of characters, make sure that you have entered the correct password, including with correct capitalization and symbols such as underscores.
    • Check whether PrivateSpace has been enabled. If you find that the required password length or type on the lock screen has changed or the screen is locked when you have not set any password, chances are that PrivateSpace has been enabled.
    • Check whether Multi-user mode has been enabled. If you have logged in to a user account, you cannot use the owner password to unlock the lock screen. Switch back to the owner account and try unlocking again.
    • Restore your device to its factory settings. If you have forgotten your phone/tablet password and want to unlock it, you will have to restore your device to its factory settings.
  5. Reset password. Enter your HUAWEI ID. Enter the phone number or email address you used to register your account. NEXT. To increase the chances of success, reset your password on a device you frequently use.

  6. Generally, a HUAWEI ID Account is registered via a phone number or email address, which then acts as the username for the Account. Solutions: a. You can touch Forgot password? on the login screen and try entering a phone number or email address you may have used to register an Account. b. If the "Account information does not exist."

  7. If you have logged in to your HUAWEI ID: Please go to Settings > HUAWEI ID, Payment and purchases, Cloud, and more > Account and security > Security center and click Reset password. Now, you have reset your HUAWEI ID password. Please do remember the new password.

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