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  2. www.blackberry.com › desktop › blackberry-linkBlackBerry Link

    Get your pictures, songs and videos on your new device. With BlackBerry® Link, you can manage and sync content between BlackBerry 10 devices and your computer. And if you’re transferring from a previous device, BlackBerry Link can provide a speedy, hassle-free set-up.

  3. 1. On your computer, open BlackBerry Link. 2. Connect your device to your computer using a USB cable. 3. At the side of the BlackBerry Link window, click your device. 4. Do one of the following: • On a Windows computer, click Back Up & Restore. Click Factory Reset. • On a Mac computer, click BlackBerry Link > Preferences. Click Reload > Reload.

  4. BlackBerry Smartphone Apps Support Desktop Software Downloads

    • Overview
    • Turn on your computer and Blackberr
    • Connect the Blackberry to the PC with a USB cabl
    • Wait for your Blackberry to instal
    • Look for a pop-up notificatio

    Connecting your Blackberry to your computer allows you to upgrade your software and transfer music, pictures, and other files between the devices. Fortunately, the process is very simple. Start with Step 1 to connect your Blackberry to your PC.

    If either device is powered off, you'll want to turn it on now.

    If you don't have the cable that came with your Blackberry, any USB cable will do.

    Plug the smaller side of your USB cable into the small USB port on the side of the Blackberry itself. Then plug the other side of the cable into the USB port of your PC.

    Wait for the device to install automatically.

    When you connect your Blackberry, it will automatically install itself on your computer. Wait for this process to finish.

    When your Blackberry is installed, a small pop-up will appear on your task bar.

    You are now ready to go!

    Include your email address to get a message when this question is answered.

    Avoid disconnecting the USB cable during installation or file transfer. Doing so may corrupt your files.

    If your computer cannot read your phone, try checking the Blackberry website for the specific drivers that suit the model of your phone. You can do this at

    All tip submissions are carefully reviewed before being published

    • Performing a Hard Reset: Open the battery cover on the back of the BlackBerry. Remove the battery from the phone. You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
    • Performing a Soft Reset: Press and hold the Alt key. This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
    • Performing a Factory Reset: Open the Options on your home screen. Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
    • Performing a Hard Reset Open the battery cover on the back of the BlackBerry. Remove the battery from the phone. You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
  5. 1. Minimize the File Manager app and verify that you don't see the. icon on the app. If you see this icon, use the File. Manager app in your personal space. 2. On the home screen, swipe down from the top of the screen. 3. Verify that your device is connected to a wireless network. 4. Tap. Settings. 5. Do the following: 221.

  6. On your computer, open BlackBerry Link. At the side of the BlackBerry Link window, click your device. Click Back Up & Restore. Do one of the following: To restore all of the data in a backup file to your device, click a backup file. To restore specific data in a backup file to your device, click a backup file.

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