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How do I Reset my Blackberry?
How do I restore data to my BlackBerry PlayBook?
How do I restore my BlackBerry PlayBook to factory settings?
How do I restore data from a BlackBerry computer?
From the BlackBerry Contact Catalog drop-down menu, please select the following: Select Technical Support; Select BlackBerry Smartphones & Smartphone Software; Select the appropriate product from Product Type; Please note that your smartphone’s IMEI is required for the BlackBerry Smartphones option. Contact BlackBerry
The swdownloads server has been removed from the internet by BlackBerry it seems Monday morning. They've also updated all the legacy notification pages with text similar to: "Downloads for BlackBerry 10 and BlackBerry OS devices and legacy Enterprise software is [sic] no longer available." and all the links to BlackBerry Desktop (etc.) software have now been cleansed.
- Connect your BlackBerry to the computer using the BlackBerry sync cable.
- Open BlackBerry Desktop Software if it doesn’t open automatically.
- Open the Support Tools interface by clicking the question mark icon, hovering your mouse over "Support Resources" and selecting "Support Tools".
- Click “Reset to Factory Settings" and follow the on-screen instructions to reset your phone.
How to reload BlackBerry Device Software and applications using BlackBerry Desktop Software
BlackBerry Desktop Software for BlackBerry 7.1 OS and Earlier. BlackBerry® Desktop Software syncs your organizer, music, photos and media files from your Mac or PC to your BlackBerry device.
1. Connect your smartphone to your computer. 2. Open the BlackBerry Desktop Software. 3. In the BlackBerry Desktop Software, click Update. 4. To download the most recent version of your BlackBerry Device Software, click Get update. 5. Do any of the following: