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  2. How do I reset my Blackbaud ID (BBID) password? I need to reset my Blackbaud ID password. Answer: If you forget your Blackbaud ID password, you must reset it online. To keep your login secure, Blackbaud staff does not have access to passwords or the ability to change passwords.

  3. If you forget your password, click the Forgot password? link on the sign-in screen to receive a password reset email. If you use Gmail to log in, Forgot password? does not appear, and you must access your Google account to change your password.

  4. help.blackbaud.com › docs › 0Blackbaud ID (BBID)

    If you sign in through Blackbaud's secure authentication service, you can reset your password. On the Blackbaud ID sign-in page, select Forgot password, enter the email address associated with your Blackbaud ID, and select Send. Check your inbox for a reset password email, and follow the instructions to reset your password.

  5. Answer: Below are links to Knowledgebase articles that walk through password reset procedures for our products and services in detail: Altru: I need to reset a password in Altru. Blackbaud.com, Raiser's Edge NXT and Financial Edge NXT: I forgot my Blackbaud.com password. Blackbaud CRM: How to reset a user's password in a hosted environment.

  6. If your user has forgotten their password and is unable to complete the steps to reset the password on their own, administrators can help. How can I help a user reset their password? What are the password requirements? How long is the reset password link active?

  7. docs.blackbaud.com › bbid-docs › faqBlackbaud

    Blackbaud

  8. To resolve, and as a precautionary measure, users must click the Reset password button or they can navigate to the Blackbaud ID sign-in page, select Forgot password, enter the email address associated with their Blackbaud ID, and select Send.

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