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How do I Reset my BBMS password?
How do I Reset my Blackbaud payment service (BBPS) password?
What happens if I Change my BBPS or BBMS password?
How do I Change my BBPS password?
Reset Password. Your organization’s primary contacts and site administrators may reset your Blackbaud Payment Service password or Blackbaud Merchant Services password(s). When they click to reset the password, you will receive an email with a secure link to reset the password online.
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Resetting a BBMS password is a two-step process. First, reset the password on Blackbaud.com and then within Raiser's Edge. Reset the password on Blackbaud.com. Log into www.blackbaud.com and select View my account. Under Reset Passwords, select BBMS.
- Blackbaud Merchant Services Web Portal
- Raiser's Edge and Online Express
- Blackbaud NetCommunity
- ETapestry
- Blackbaud CRM
- Altru
- Luminate
- Blackbaud Peer-To-Peer Fundraising, Powered by JustGiving
BBPS: BBMS: 1. After logging in to Blackbaud.comwith your Blackbaud ID account, use the main drop down menu (top left corner) to select "Merchant Services" 1. Click Control Panel > Settings 2. Locate Account Configurations (you may have to use the down arrow to show all account configurations) 3. Click the ellipsis next to Blackbaud Merchant Servic...
In database view, log in to The Raiser's Edge as Supervisor(this must be the username Supervisor, not a user with Supervisor rights)Go to Config > GeneralIn the Password field, enter the new BBPS passwordClick the Test Connection button to confirm a successful connection.Browse to Administration > Sites & settingsHighlight your organization (top level) in the left paneOn the right, click the Web services tabScroll down until you see "Blackbaud Payment Service"Log into your eTapestry databaseClick Management in the menu barClick My OrganizationClick PreferencesGo to Revenue > Configuration > BBPS Merchant AccountsUnder Tasks, click Edit Blackbaud Payment Service loginIn the Password field, enter the new passwordClick SaveGo to Revenue > Configuration > BBPS Merchant AccountsUnder Tasks, click Edit Blackbaud Payment Service loginIn the Password field, enter the new passwordClick SaveGo to Setup > Payment CapabilitiesSelect the Payment Services tabClick Import Blackbaud Merchant ServicesIn the Password field, enter the new passwordAfter logging in to Blackbaud.comwith your Blackbaud ID account, use the main drop down menu (top left corner) to select "Merchant Services"
Once the password is reset, you will need to update the password in your Blackbaud solution. For more information, see How do I change my Blackbaud Payment Service (BBPS) or Blackbaud Merchant Services (BBMS) password .
To reset a BBMS password for configuration with an application, please see How do I change my Blackbaud Payment Service (BBPS) or Blackbaud Merchant Services (BBMS) password.
Article. 65425. How to Unlock or Reset a User Account Password for the Blackbaud Merchant Services (BBMS) Web Portal. Multiple users can be created and used to access the Blackbaud Merchant Services (BBMS) Web Portal and the Blackbaud MobilePay Terminal App.
Answer: Passwords do not expire for the BBMS Web Portal. Users are not required to update their passwords unless another user has recently created their user or reset the password and marked the box "User must change password on next login".
