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  1. When they click to reset the password, you will receive an email with a secure link to reset the password online. Warning: After you change your Blackbaud Payment Service (BBPS) or Blackbaud Merchant Services (BBMS) password(s), you must also update the Blackbaud applications below that use BBMS or BBPS with the new credentials. If you do not ...

  2. Resetting a BBMS password is a two-step process. First, reset the password on Blackbaud.com and then within Raiser's Edge. Reset the password on Blackbaud.com. Log into www.blackbaud.com and select View my account. Under Reset Passwords, select BBMS.

  3. To reset passwords for a BBMS account, select Reset Password next to the account whose password you wish to reset. Once you acknowledge that you understand you will need to reset the passwords in products connected to the account, you can then select to receive an email with a secure link to reset the password.

    • Blackbaud Merchant Services Web Portal
    • Raiser's Edge and Online Express
    • Blackbaud NetCommunity
    • ETapestry
    • Blackbaud CRM
    • Altru
    • Luminate
    • Blackbaud Peer-To-Peer Fundraising, Powered by JustGiving

    BBPS: BBMS: 1. After logging in to Blackbaud.comwith your Blackbaud ID account, use the main drop down menu (top left corner) to select "Merchant Services" 1. Click Control Panel > Settings 2. Locate Account Configurations (you may have to use the down arrow to show all account configurations) 3. Click the ellipsis next to Blackbaud Merchant Servic...

    In database view, log in to The Raiser's Edge as Supervisor(this must be the username Supervisor, not a user with Supervisor rights)
    Go to Config > General
    In the Password field, enter the new BBPS password
    Click the Test Connection button to confirm a successful connection.
    Browse to Administration > Sites & settings
    Highlight your organization (top level) in the left pane
    On the right, click the Web services tab
    Scroll down until you see "Blackbaud Payment Service"
    Log into your eTapestry database
    Click Management in the menu bar
    Click My Organization
    Click Preferences
    Go to Revenue > Configuration > BBPS Merchant Accounts
    Under Tasks, click Edit Blackbaud Payment Service login
    In the Password field, enter the new password
    Click Save
    Go to Revenue > Configuration > BBPS Merchant Accounts
    Under Tasks, click Edit Blackbaud Payment Service login
    In the Password field, enter the new password
    Click Save
    Go to Setup > Payment Capabilities
    Select the Payment Services tab
    Click Import Blackbaud Merchant Services
    In the Password field, enter the new password

    After logging in to Blackbaud.comwith your Blackbaud ID account, use the main drop down menu (top left corner) to select "Merchant Services"

  4. How do I change a user's password; How to reset the Supervisor password (local installations) How to reset the Supervisor password for my hosted database; Education Management Solutions (formerly the OnSuite): How does an Education Management user reset their password after they've been invited to connect to BBID? eTapestry: How to reset a user ...

  5. May 9, 2023 · Launch Control Panel in icon view, then click the User Accounts applet. Click the Create a password reset disk link to open the Forgotten Password Wizard menu and click Next. Confirm the USB drive ...

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  7. If you need to change your email address see How do I update my email address? For other more general help with your BBC account, visit the Creating & Using Your Account pages on the Using the BBC ...

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