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  1. If you're still able to get emails and text messages from us, try following the steps to reset your password. If you aren’t receiving codes from us to reset your password: Make sure the code hasn’t gone into your spam or junk folder. Check your connection. You’ll need a signal to receive the code.

  2. Aug 20, 2023 · States your Facebook password was reset or attempted to be changed recently. Provides a fake 6-digit recovery code to confirm your identity. Urges you to act now to secure your account before more damage is done. The scam message is crafted to cause panic and trick users into thinking their account is being hacked.

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  3. Jul 19, 2023 · The scam involves sending a fake email that claims Facebook has received a request to reset the recipient's password. The email attempts to trick users into entering a reset code provided in the message.

    • Fake email impersonating Facebook support
    • Facebook Account Recovery Code Scam
    • High
    • Phishing scam, spam
  4. To reset your password if you're not logged in to Facebook: Go to the Find Your Account Page. Type the email, mobile phone number, full name or username associated with your account, then click Search. Follow the on-screen instructions.

  5. If you can access your account email or phone, learn how to reset your password. If you suspect your account was hacked, visit facebook.com/hacked on a device you’ve used to log into Facebook before.

  6. If you think someone is entering your username by mistake, you can turn off password resets for your username. To do this, click the let us know link in your email. If you receive a second email saying that your password was reset, you should immediately secure your account .

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  8. Tap Password and security. Tap Change password. Type your current and new password and re-type new password, then tap Save Changes. If you're logged in but have forgotten your password, follow the steps under Change your password, then tap Forgotten password? and follow the steps to reset it.

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