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  1. If you're still able to get emails and text messages from us, try following the steps to reset your password. If you aren’t receiving codes from us to reset your password: Make sure the code hasn’t gone into your spam or junk folder. Check your connection. You’ll need a signal to receive the code.

  2. If you can access your account email or phone, learn how to reset your password. If you suspect your account was hacked, visit facebook.com/hacked on a device you’ve used to log into Facebook before.

  3. Reset Your Password. To reset your password if you're not logged in to Facebook: Go to the Find Your Account Page. Type the email, mobile phone number, full name or username associated with your account, then click Search. Follow the on-screen instructions.

  4. If you requested a new password but didn't receive your password reset email: Check the spam or junk mail folder in your email accounts linked to your Facebook account. Try to reset your password again.

  5. Get back into your account if you're being asked to do a security check. Log in to Facebook and follow the instructions to confirm your identity. If you can't remember your Facebook password, you can request a new password.

  6. Find your account. Please enter your email or mobile number to search for your account.

  7. If you're logged in but have forgotten your password, follow the steps under Change your password, then tap Forgotten password? and follow the steps to reset it. Bear in mind that you'll need access to the email associated with your account.

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