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- Press and hold the Power and Mute buttons at the same time for 15 seconds, or until the computer restarts. Touch screen responds inaccurately Power reset button configurations for select notebook computers
support.hp.com/us-en/document/ish_4305073-3491276-16
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Learn how to perform a hard reset or forced reset on your HP Notebook computer with a removable battery. Turn off the computer, and then unplug the power cord. Disconnect any peripheral devices, and then remove the computer from any port replicator or docking station.
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Learn how to perform a hard reset or forced reset on your HP...
- HP Customer Support
Welcome to HP Customer Support - Official HP® Support
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- Overview
- Want more options?
In the search box on the taskbar, type
Select the arrow next to
(There may be more than one listed.)
tab at the top of the window. Select
, and then confirm. If there's more than one HID-compliant touchscreen device listed, perform steps 2–3 for that one too.
Touchscreen doesn't work? Troubleshoot here.
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Resetting your computer to factory settings might be necessary if the operating system is damaged, the hard drive is corrupted, the computer is infected by a virus, or you are transferring ownership of the computer. HP System Recovery removes all hard drive data and reinstalls the original operating system.
Jul 29, 2024 · Resetting your HP laptop running Windows 10 will clear out clutter, fix performance issues, and give your laptop a fresh start. Here’s how you do it step-by-step. Step 1: Open Settings
- Configuring Pen and Touch Input Open Control Panel. Press the Windows key on your keyboard, type Control Panel, and click "Control Panel" to open the app from the search results.
- Using Device Manager Open Device Manager. Device Manager allows you to enable and disable any piece of hardware connected to your computer.
- Troubleshooting Install Windows updates. In your Start menu, search for Check for updates. Device drivers (like the touch screen driver) update through Windows and a recent update that you haven't downloaded might be causing your touch screen not to work.
Sep 22, 2019 · For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.
Mar 29, 2024 · Performing a factory reset on an HP laptop with Windows 10 is a straightforward process that involves accessing the recovery options, selecting the reset option, and following the on-screen instructions. This process can help resolve issues with your laptop’s performance, remove personal data, or prepare the device for a new user. Contents hide.