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  2. Resetting your computer to factory settings might be necessary if the operating system is damaged, the hard drive is corrupted, the computer is infected by a virus, or you are transferring ownership of the computer.

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      Resetting your computer to factory settings might be...

    • Confirm that the computer has a touch screen. If the screen has never responded to touch, but you think that it should, use one of these methods to confirm that your computer has a touch screen.
    • Enable and reinstall the touch screen driver in Device Manager. Your touch screen might not respond because it is not enabled or needs to be reinstalled.
    • Configure the touch display. Configure the touch display to identify your screen as a touch screen. In Windows, search for and open Calibrate the screen for pen and touch input.
    • Run Windows Update. Update your Windows 11 or Windows 10 computer using Windows Update. How To Update Windows 10. Learn how to update Windows 10. In Windows, search for and open Check for updates.
    • Overview
    • Want more options?

    In the search box on the taskbar, type

    Select the arrow next to

    (There may be more than one listed.)

    tab at the top of the window. Select

    , and then confirm. If there's more than one HID-compliant touchscreen device listed, perform steps 2–3 for that one too.

    Touchscreen doesn't work? Troubleshoot here.

    Explore subscription benefits, browse training courses, learn how to secure your device, and more.

  3. Aug 7, 2024 · How to factory reset an HP laptop running Windows 11. These steps will guide you through the factory reset process, ensuring that your HP laptop is restored to its original condition. Step 1: Open Settings. Go to the Start menu and click on the “Settings” gear icon.

  4. Use the Windows 11 or Windows 10 reset feature when Windows starts normally. First, update the computer to see if that resolves the issue. Run Windows Update. Update your Windows 11 or Windows 10 computer using Windows Update. How To Update Windows 10. Learn how to update Windows 10.

  5. Aug 16, 2023 · I inherited an HP 15 laptop touch screen. We do not have the password. Can I reset it from the lock screen?

  6. Mar 1, 2022 · What To Know. Windows 11: Go to Start > Settings > System > Recovery > Reset PC. Windows 10: Go to Start > Settings > Update & Security > Recovery > Get Started under Reset this PC. Or, restart and hold down F11 or Shift. From the Choose an Option screen, select Troubleshoot > Reset this PC.