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  2. Resetting your computer to factory settings might be necessary if the operating system is damaged, the hard drive is corrupted, the computer is infected by a virus, or you are transferring ownership of the computer.

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      Resetting your computer to factory settings might be...

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    In the search box on the taskbar, type

    Select the arrow next to

    (There may be more than one listed.)

    tab at the top of the window. Select

    , and then confirm. If there's more than one HID-compliant touchscreen device listed, perform steps 2–3 for that one too.

    Touchscreen doesn't work? Troubleshoot here.

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    • Confirm that the computer has a touch screen. If the screen has never responded to touch, but you think that it should, use one of these methods to confirm that your computer has a touch screen.
    • Enable and reinstall the touch screen driver in Device Manager. Your touch screen might not respond because it is not enabled or needs to be reinstalled.
    • Configure the touch display. Configure the touch display to identify your screen as a touch screen. In Windows, search for and open Calibrate the screen for pen and touch input.
    • Run Windows Update. Update your Windows 11 or Windows 10 computer using Windows Update. How To Update Windows 10. Learn how to update Windows 10. In Windows, search for and open Check for updates.
  3. Jul 1, 2020 · Select the box next to any updates you want to install, and then click Download and install. Also ensure Windows is up to date. Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

  4. Aug 27, 2024 · If you’re having trouble with your touch screen or the disable option isn’t working, try these troubleshooting steps: Restart your laptop: A simple reboot can often resolve touch screen issues. Update drivers: In Device Manager, right-click on the touch screen device. Select “Update driver” and follow the prompts.

    • Dwight Pavlovic
  5. May 7, 2024 · Press and hold the Power button for 15 seconds to reset (if pressing this doesn't work, check your user guide for the key combination to reset your laptop), then plug in your AC cord and turn your computer back on.

  6. Aug 16, 2023 · I inherited an HP 15 laptop touch screen. We do not have the password. Can I reset it from the lock screen?