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  2. To report a phishing or unsolicited email to Amazon, open a new email and attach the email that you suspect is fake. Send the email to reportascam@amazon.com. Sending the suspicious email as an attachment is the best way for us to track it.

  3. Report a scam. We take fraud, scam, phishing and spoofing attempts seriously. If you receive a correspondence you think may not be from Amazon, report it immediately. To have the best advice on what actions to take, select the most appropriate link: If you don't have an Amazon account.

  4. If you have received suspicious communication claiming to be from Amazon and you don't have an account with us, report it at reportascam@amazon.com. For more information on the most common scam tactics, visit Scam trends.

  5. Follow the instructions in Report a Scam to report suspicious emails, phone calls, text messages, unsolicited packages, or gift card scams. Stolen goods. The sale of stolen property is illegal and strictly prohibited in Amazon.

  6. If you confirm that the package addressed to you, wasn't ordered by you or anyone you know, report the package online by going to the Report Unwanted Package form. You can also contact Customer Service who will support you in reporting the issue to the investigations team.

  7. Scammers imitate email addresses and communication styles to send what appears as legitimate Amazon emails. Check Message Center. If you receive an email claiming to be from Amazon and are unsure if it’s from us, visit Message Center to view all email correspondence sent by Amazon.

  8. If you don't have an Amazon account. You can still report suspicious communication to us at reportascam@amazon.com. Sending the suspicious email as an attachment is the best way for us to track it.

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