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  1. Contact us if you need a new SIM because your SIM was lost, stolen, damaged or deleted from your phone. You can get in touch by either: Calling. 150. from an EE phone (or. 07953 966 150. from any other phone) Visiting an EE store. You need a different SIM for a new device - order a new SIM online.

  2. Turn it back on and, if you’re using a plastic SIM, pop it in your device. Wait till you see our network appearing on your device. If you've blocked your SIM from entering your PIN too many times, you'll need to request your PUK (Personal Unblocking Key) code. Fill out the form to unblock your phone.

  3. Fill in the SIM swap form and a member of our team will complete your request. Please allow up to 24 hours for your request to be processed. First name. Last name. Email address. Current phone number. Pay as you go SIM serial number. Enter the numbers from the back of your SIM card. We only need lines two, three and four, as shown in the image.

  4. Here’s what to do when you get sent a new SIM: pop the SIM into your device. activate your new SIM - you only need to do this if you’ve upgraded and been sent a new SIM, or ordered a new one because your old one no longer fitted your device. wait for a signal and the EE symbol to appear on your screen - this can take up to 24 hours but is ...

  5. Text SWAP to 23424 from your original SIM card. You’ll receive a reply from us, asking for your new SIM Serial number (SSN). Standard and Micro SIMS are 19 digits, and Nano SIMS are 13 digits. If the SSN you’ve sent us is incorrect, we’ll send you another message, asking you to re-enter. Once the details are accepted the SIM swap will be ...

  6. Just sign in to My O2 and go to ‘Keep, cancel or claim a number’. Fill out the form below, if you’re: Don’t use the form, but pop into an O2 store or get in touch if you’re: If you're replacing your SIM without moving your number to O2, sign in to My O2 and go to ‘Swap your SIM’ or check out our Help with your SIM page.

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  8. www.vodafone.co.uk › webcenter › portalSwap your SIM - Vodafone

    Swap your mobile plan to a new SIM card by entering your phone number below. If your phone was lost or stolen, or you need a different size or type of SIM, you can also order a replacement SIM. When it arrives, enter your phone number below to swap to your new SIM. Enterprise customers: please use Vodafone Corporate Online instead.

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