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  1. Jan 29, 2024 · Keep your circle in the loop by sending a universal message. Send a text to your contacts and inform them of the upcoming SIM card change. You may Include the date of the switch and your new contact details. It’s a courteous way to ensure everyone is on the same page.

  2. To swap your SIM, you’ll need to sign in to My O2. If you're making the request from a laptop, desktop or tablet, make sure you have your phone with you, as we’ll send a security text before we do the swap. If you're an O2 Business customer, please sign in to My O2 Business to swap your SIM. Before swapping, you’ll need to check that your ...

  3. Jan 23, 2024 · Remove the SIM Card: Using the SIM eject tool, paperclip, or pin, gently insert it into the pinhole on the SIM card tray to release the tray. Carefully remove the SIM card from the current phone by sliding it out of the tray.

  4. Jul 16, 2017 · If you do it in store you are more likely to be up and running with your new SIM card before you even leave the shop. The process could take up to 24 hours to complete. Keep turning your phone on and off until the new SIM card is active. When you do the SIM swap only your tariff or credit will transfer along with your phone number.

  5. If your current SIM still works here’s how to SIM swap. From your current SIM card, text SWAP to 23424. You’ll be sent some easy instructions to follow, which you can also check out by viewing our FAQs below. If your current SIM doesn’t work or it’s been lost you’ll need to call us on 0345 301 4455 to complete the SIM swap.

  6. Jan 24, 2024 · Whether the SIM card tray has been partially ejected or the SIM card is protruding from its slot, the following steps will guide you through the process of safely extracting the SIM card from the device. If your phone features a SIM card tray, gently pull the tray out of the slot using your fingers or the SIM card ejection tool.

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